Growth-Oriented Community Banker: Customer Service

Rondout Savings Bank

City of Kingston (NY)

On-site

USD 42,000 - 64,000

Full time

7 days ago

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Job summary

Rondout Savings Bank is seeking a full-time Community Banker for the Kingston, NY Ulster Avenue Branch. You will deliver exceptional customer service, support daily operations, and build relationships by understanding customers' financial needs and offering personalized banking solutions.

Growth, learning opportunities, and career advancement potential are emphasized. You will participate in audits, manage cash drawer responsibilities, stay informed about bank products, and assist with

Qualifications

Customer service experience is required.
Strong attention to detail and organizational skills are essential.
Excellent communication and interpersonal skills are required.
Ability to work effectively in a team environment.
Excellent math and cash handling abilities are required.

Responsibilities

Adhere to audit controls and maintain logs, handle outgoing deposits, remittances, and answer/redirect calls.
Maintain the cash drawer and report discrepancies to management.
Maintain knowledge of bank products and promotions.
Perform account lookups, activations/closures, overdraft privileges, check orders, and change requests.
Review customer accounts for alerts, card activity, relationships, and history.
Handle daily tasks including Card@Once check in/out, night drop, and monetary instrument logs.