Growth-Minded Research Assistant — Mentorship & Path to Lead

Egreenservices; Hayward (CA); On-site; USD 91,000 - 130,000; Full time

Job summary

Moss Adams in Hayward, CA seeks a Research Assistant with a rare blend of technical thinking and storytelling to kick off the customer service narrative. The role is a contract position with a salary range of $91,000 to $130,000 and requires four or more years of leading general projects end to end.

You’ll challenge briefs, maintain momentum, and weave Growth Mindset with Teamwork into a cohesive workflow while supporting the CA engine and overall process improvements.

Qualifications

• Owns outcomes with accountability and impact
• Strong teamwork and collaboration across functions
• Customer service grounding with proactive initiative
• Quick learner in shifting requirements and priorities
• 4+ years steering general projects end to end
• Good judgment to say no to unnecessary ideas
• Willingness to teach others and share knowledge

Responsibilities

• Question the brief when the brief doesn't match reality
• Keep Hayward, CA momentum when the mid-level pipeline runs thin
• Stitch Growth Mindset and Teamwork into a coherent workflow
• Keep the CA engine running while rebuilding parts of it
• Notice when a general metric is lying and dig in
• Run point on general incidents until they're resolved
• Carry general knowledge not in any wiki yet
• Contribute to process improvements that boost efficiency and reduce waste

Skills

Ownership

Teamwork

Customer Service

Learner's Pace

4+ years project leadership

Decision making

Mentorship readiness

Job description

Moss Adams in Hayward, CA seeks a Research Assistant with a rare blend of technical thinking and storytelling to kick off the customer service narrative. The role is a contract position with a salary range of $91,000 to $130,000 and requires four or more years of leading general projects end to end.

You’ll challenge briefs, maintain momentum, and weave Growth Mindset with Teamwork into a cohesive workflow while supporting the CA engine and overall process improvements.