Growth-Focused Documentation Specialist (Part-Time)

Energy Innovation Corp; Memphis (TN); On-site; USD 54,000 - 81,000; Part time

Job summary

HFF in Memphis, TN is seeking a Documentation Specialist to safeguard the customer experience through every Change Management step. You will translate vague stakeholder asks into precise Active Listening plans and document the rationale behind each decision.

You will absorb context quickly, contribute early, and help shape a collaborative environment that values growth, feedback, and proactive problem-solving. This part-time role offers a growth path and a Memphis-focused culture.

Qualifications

• Around 3+ years of hands-on experience in a general role.
• Forever-learning problem-solving that doesn't wait for permission
• A history of leaving general processes better than you found them
• Experience at the mid-level inside a part-time role
• A knack for Communication that colleagues quietly come to rely on
• A growth mindset that treats feedback as fuel, not threat
• Mid-level mastery of Collaboration, validated by people who'd hire you again

Responsibilities

• Guard the HFF customer experience through every Change Management change
• Absorb 5 of context fast and start contributing sooner
• Make the fiercely-supportive call when the data points two different directions
• Translate fuzzy stakeholder asks into a crisp Active Listening plan
• Document the why, not just the what, behind every Empathy decision

Skills

Communication

Active Listening

Collaboration

Problem-solving

Growth mindset

Job description

HFF in Memphis, TN is seeking a Documentation Specialist to safeguard the customer experience through every Change Management step. You will translate vague stakeholder asks into precise Active Listening plans and document the rationale behind each decision.

You will absorb context quickly, contribute early, and help shape a collaborative environment that values growth, feedback, and proactive problem-solving. This part-time role offers a growth path and a Memphis-focused culture.