Growth-Focused Assistant Store Manager – Finance

Ccffamilyofbrands; Dickson (TN); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on‑the‑job training

Learning management system access

Cross-brand training for opportunities

Enrollment in key holder program

Performance-based career advancement

Educational reimbursement

Medical insurance options including Hs

401(k) and Roth 401(k) with company a

Life and AD&D Insurance

Voluntary benefits package

Employee Assistance Program (EAP)

Discount Marketplace access

Paid time off 12 days first year

Business casual dress code

Job summary

Check Into Cash in Dickson, TN is seeking an Assistant Store Manager to support customers with financial services and to oversee daily store operations. The role emphasizes leadership, risk management, and customer outreach, with growth opportunities within the company.

You will gain hands-on experience running a store and advancing through the CCFFamily Brands system. The position offers on-site work, comprehensive training, and a robust benefits package; the schedule includes a full-time

Qualifications

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.

Skills

Customer service

Sales

Retail experience

Leadership experience

Communication skills

POS system

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Dickson, TN is seeking an Assistant Store Manager to support customers with financial services and to oversee daily store operations. The role emphasizes leadership, risk management, and customer outreach, with growth opportunities within the company.

You will gain hands-on experience running a store and advancing through the CCFFamily Brands system. The position offers on-site work, comprehensive training, and a robust benefits package; the schedule includes a full-time