Growth & Experience Account Manager

WCS Industries; Wisconsin; On-site; USD 49,500 - 60,500; Full time

Job summary

WCS Industries in Wisconsin is seeking an Account Manager to enhance customer growth and experience. The role encompasses responsive communication and proactive management of customer accounts, ensuring clients receive exceptional service and support.

As the primary contact, you will be responsible for addressing customer needs, monitoring account health, and efficiently coordinating with internal teams. This position offers a starting salary of $55,000.

Qualifications

• Strong communication skills for effective customer interaction.
• Ability to manage and track multiple customer accounts.
• Experience with CRM systems like HubSpot.

Responsibilities

• Serve as primary contact for assigned accounts.
• Respond to customer inquiries with urgency and accuracy.
• Monitor account health and retention risks.
• Escalate issues as necessary to ensure timely resolution.

Job description

WCS Industries in Wisconsin is seeking an Account Manager to enhance customer growth and experience. The role encompasses responsive communication and proactive management of customer accounts, ensuring clients receive exceptional service and support.

As the primary contact, you will be responsible for addressing customer needs, monitoring account health, and efficiently coordinating with internal teams. This position offers a starting salary of $55,000.