Growth Account Executive - Strategic

AppFolio; United States; On-site; USD 244,000 - 305,000; Full time

Job summary

AppFolio seeks a Growth Account Executive - Strategic to lead executive-level relationships and long-term account planning across top-tier enterprise clients, blending Customer Success, product innovation, and revenue growth.

Own a high-value portfolio, drive strategy to maximize Total Contract Value, collaborate with Product and Marketing, and push renewals and upsells. Travel up to 30%; OTE ranges from $244k to $305k.

Qualifications

• 10+ years enterprise sales experience in SaaS/tech
• Proven full sales cycle management for complex software
• Experience with executive-level relationship management
• Expertise in challenger sales framework and negotiation
• Cross-functional collaboration with product, CS, and marketing

Responsibilities

• Own a high-value portfolio of top-tier enterprise accounts
• Develop and execute account strategy to maximize Total Contract Value (TCV)
• Collaborate with Strategic CS, product, and marketing to deliver end-to-end customer experience
• Drive revenue growth through renewals, upsells, and cross-sell opportunities
• Capture executive feedback to influence product strategy and GTM initiatives

Skills

Executive-level relationships

Consultative selling

Expansion revenue

Challenger Sales

Cross-functional collaboration

Travel up to 30%

Job description

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

The Growth Account Executive - Strategic drives executive-level relationship building, long-term strategic account planning, and high-value growth initiatives across top-tier accounts. Operating at the dynamic intersection of Customer Success, product innovation, and revenue expansion, this role unlocks deeper partnerships and scales AppFolio's impact across strategic client organizations.

Your Impact

• Own a high-value portfolio of top-tier enterprise accounts, cultivating multi-level executive relationships to become a trusted strategic advisor.
• Develop and execute comprehensive account strategy plans that maximize long-term Total Contract Value (TCV) and drive sustained customer success.
• Thriving in a highly collaborative, cross-functional environment by partnering closely with Strategic Customer Success Managers and product leaders to deliver an exceptional end-to-end customer experience.
• Drive measurable revenue growth across full sales cycles through targeted renewals, strategic upsells, and cross-sell expansion opportunities.
• Elevate customer trust by capturing executive feedback to directly influence product strategy and GTM initiatives based on strategic market needs.

Qualifications

• Demonstrated track record of success in executive-level relationship building, consultative selling, and driving expansion revenue across enterprise client portfolios.
• Proven ability to thrive in high-growth environments, crafting and executing scalable playbooks from the ground up.
• Expertise in Challenger Sales frameworks, executive negotiation, and solution-oriented consultative sales strategies.
• Building trust by listening to customer needs to translate complex real estate operational challenges into actionable technical solutions.
• Deep experience in cross-functional collaboration alongside Product, Customer Success, and Marketing teams.

Must Have

• 10+ years of enterprise sales experience with a proven track record of managing strategic customer accounts within SaaS or technology.
• Proven mastery of managing full sales cycles for complex, high-value strategic software platforms.
• Willingness and ability to travel up to 30% of the time for customer engagements and internal team collaborations.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $244,000 - $305,000.00 OTE. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow

We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn

We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact

We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect

We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.