Growth Account Executive - Flex

Toast; New York (NY); Remote; USD 118,000 - 189,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits

Hybrid work model

Job summary

A leading restaurant platform company in New York is seeking a Growth Account Executive to manage existing customer relationships and drive product adoption. The role focuses on achieving sales targets and requires strong sales skills, adaptability, and effective communication. Candidates should have at least 2 years of sales experience in a B2B environment. A competitive compensation package is offered, with a salary range of $118,000—$189,000 USD.

Qualifications

• 2+ years of quota-carrying sales experience in a closing role.
• Proven track record in high-velocity B2B SaaS sales environment.
• Ability to thrive in a rapidly evolving sales environment.

Responsibilities

• Manage the full sales cycle for customer expansion.
• Conduct deep discovery to uncover customer pain points.
• Achieve monthly sales revenue and unit booking targets.

Skills

Sales acumen

Consultative selling

Communication skills

Time management

Adaptability

Tools

Salesforce CRM

Job description

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! We empower existing Toast POS customers to maximize their success by expanding their product offerings. As a Growth Account Executive, you’ll manage a book of existing customers with a goal of driving revenue through expansion and product adoption. This is a full-cycle role where you’ll partner with cross-functional teams to deliver value across the Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount.

Note: this is a role where you will be primarily remote, working at home, but also spending occasional time in the field in your assigned territory(s).

About This Roll (Responsibilities)

• Managing the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast POS customers, from outbound prospecting to contract negotiation and close.
• Utilizing consultative selling and discovery, conducting deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques to position Toast's expanded product offerings.
• Achieving quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets.
• Executing pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools.
• Demonstrating market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value.
• Engaging in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction.
• Applying strategic sales methodology, using proven sales methodologies (ex. Sandler) to uncover urgency, drive value, and create compelling propositions.

Do you have the right ingredients (Requirements)

• Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role (ex. Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals.
• A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment.
• Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.
• A consultative approach, with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business.
• A growth and ownership mindset, being highly self-motivated, competitive, resilient, and taking strong ownership of results.
• Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities.
• The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment.

Special Sauce (Nonessential Skills/Nice to Haves)

• Familiarity with Salesforce CRM.
• Experience with Sandler Sales Training or similar structured sales methodologies.
• Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Total Targeted Cash

$118,000—$189,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].

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