Group Social Media Manager

Superhuman; San Francisco (CA); Hybrid; USD 186,000 - 258,000; Full time

Benefits offered by this job

Health care

Disability & life insurance

401(k) matching

Paid parental leave

Paid time off

Holidays

Floating holidays

Home office stipend

Professional development budget

Wellness stipend

Job summary

Superhuman is seeking a Group Social Media Manager to lead social strategy and execution across Grammarly, Superhuman Mail, and Superhuman HQ channels. You will shape the voice, drive creative content, and collaborate with Marketing, Brand, and Design teams.

You will own day-to-day planning and ideation, positioning Superhuman in the AI conversation and aligning content with the future of productivity. This role blends strategy with hands-on storytelling and team leadership.

Qualifications

• 8+ years in social media or digital marketing, ideally for tech/B2B.
• Experience leading or managing a team.
• Ability to craft performance-driven strategies across platforms.
• Strong writing, tone, clarity, and creative sensibility.
• Organized, collaborative, and adept at stakeholder management.
• Proactive in identifying gaps and proposing solutions.

Responsibilities

• Develop organic social media strategies across multiple platforms.
• Lead, structure, and inspire the social media program and team.
• Define brand voice and collaborate with cross-functional partners.
• Plan campaigns with launches and thought leadership initiatives.
• Monitor performance and report engagement and reach with data driven insights.
• Manage lead social agency and platform partners, guiding creators.
• Direct influencer engagements and UGC programming.
• Stay ahead of trends and be ready to shoot lowfi social video.

Skills

Social media strategy

Team leadership

Content creation

Writer

Analytics

Project management

Influencer engagement

UGC programming

Tools

YouTube

X (Twitter)

Threads

Facebook

Instagram

TikTok

Reddit

Analytics tools

Creative suite

Job description

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

Superhuman empowers people to thrive and connect, wherever and whenever they communicate. Every day, millions of people and thousands of teams worldwide use our products to work faster, communicate more effectively, and achieve greater success. All of this begins with our team collaborating in a values-driven and learning-oriented environment.

To achieve our ambitious goals, we're looking for a Group Social Media Manager to join our Core Marketing organization. This is not just a content scheduling role — it's a seat at the table for someone who thinks in narratives, moves fast on cultural moments, and has the vision to build a social presence that people genuinely look forward to.

This person will lead social strategy and execution across Grammarly, Superhuman Mail, and Superhuman HQ social channels. They will contribute to day-to-day content planning and ideation, ensuring that each brand's presence is consistent, creative, and on-brand.

This role will be responsible for inserting Superhuman into the AI conversation — one of the fastest-moving and most consequential conversations happening online today. As AI reshapes how people work and communicate, this person will position Superhuman as a leading voice: sharp, credible, and worth following. They will identify the right moments, the right formats, and the right platforms to make Superhuman a brand that people associate with the future of productivity.

Beyond strategy, this person has a creative mindset. They bring original ideas, a strong editorial instinct, and the ability to inspire a team to produce content that cuts through the noise — content that educates, entertains, and builds a loyal community around what Superhuman stands for.

This role reports to the Director of Communications and partners closely with Marketing, Brand, Communications, Design, and Content teams.

What You’ll Do

In This Role, You Will

• Develop organic social media strategies across platforms, including YouTube, X, Threads, Facebook, Instagram, TikTok, and Reddit
• Bring organizational structure and creative vision to our social media program.
• Help define the voice of Superhuman on our handles with an emphasis on being authentic and human.
• Collaborate with cross-functional partners to create engaging, social-first content.
• Partner on campaigns, product launches, and thought leadership initiatives across brands.
• Monitor performance and report regularly on engagement, reach, and brand impact. Leverage data to inform strategy.
• Serve as a primary point of contact and manager for the lead social agency and platform partners.
• Direct influencer engagements and develop programming for UGC
• Stay ahead of trends, platform updates, and cultural moments to inform strategy and creative direction.
• Ability to jump in to direct and shoot lowfi social video.

What We’re Looking For

• Has +8 years of experience in social media or digital marketing, ideally for a tech, productivity, or B2B brand.
• Experience leading or managing a team
• Can develop performance-driven strategies across multiple social channels.
• Understands social best practices and can craft content that resonates on each platform.
• Is a skilled writer with a strong grasp of tone, clarity, and creativity.
• Has a keen eye for design and can provide clear feedback to creative partners.
• Is organized, collaborative, and comfortable managing multiple stakeholders.
• Demonstrates strong project management skills and attention to detail.
• Proactively spots gaps and recommends solutions to improve impact and execution

Compensation And Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Compensation Range: $186K - $258K