Group Rooms Coordinator

Pacific Hospitality Group; Napa (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Pacific Hospitality Group is seeking a Group Rooms Coordinator at The Meritage Resort & Spa in Napa, California. The successful candidate will manage group room reservations, coordinate with sales and events teams, and prepare relevant reports. Essential qualifications include strong communication skills and experience in room management.

If you are passionate about providing excellent service and ready to contribute to our family-focused environment, apply today!

Qualifications

• Ability to manage group room reservations and inventory.
• Experience coordinating with multiple departments.
• Strong communication skills with guests and organizers.

Responsibilities

• Manage group room reservations and block inventory.
• Coordinate with Sales, Events, Front Office, and Revenue teams.
• Prepare reports, forecasts, and reservation documents.
• Communicate with group organizers regarding accommodations.
• Promote hotel services and identify upselling opportunities.

Skills

Room management

Communication

Sales coordination

Customer service

Upselling

Job description

## Group Rooms CoordinatorApplylocations: The Meritage Resort & Spa – Napa, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100217**Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.****Our Guiding Principles:****Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment*** Manage group room reservations and room block inventory.* Coordinate with Sales, Events, Front Office, and Revenue teams to ensure group booking details are accurate.* Monitor room pickup, reservations, and changes within group blocks.* Prepare reports, forecasts, group resumes, and event-related reservation documents.* Communicate with group organizers and guests regarding accommodations and special requests.* Promote hotel services and identify upselling opportunities when appropriate* Maintain accurate rates, contracts, and reservation records.-*We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.**This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.*### Join Our Team*At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another. If you're ready to grow with a team that values fulfillment and humility, start your journey with us—discover the opportunities waiting for you at Pacific Hospitality Group.*