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Ford Motor Company is seeking a senior product leader to define the vision and roadmap for customer-facing privacy features across Ford's digital services and connected experiences. You will partner with Privacy, Legal, Security, Engineering, Design, and Data teams to embed privacy-by-design principles throughout the product lifecycle.
You will translate customer needs into prioritized opportunities, drive cross-functional alignment, and manage a small team to deliver measurable improvements in
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.
What you'll do...
Define and communicate the vision, strategy, and roadmap for Ford’s customer-facing privacy products and capabilities across digital services and connected experiences.
Identify customer and business needs related to privacy, trust, transparency, and control; turn them into clear product opportunities and prioritized outcomes.
Develop product requirements, user stories, and success measures for capabilities such as privacy settings, consent and preference management, data transparency, and account-level controls.
Prioritize the roadmap by balancing customer value, business objectives, technical feasibility, privacy risk, and regulatory or policy considerations.
Partner with Privacy, Legal, Security, Engineering, Design, and Data teams to incorporate privacy-by-design principles throughout product discovery, development, launch, and iteration.
Make complex privacy concepts understandable and actionable through clear customer experiences, communications, and controls.
Use research, customer feedback, and journey mapping to identify friction and improve how customers understand and manage their privacy choices.
Help ensure privacy experiences are consistent across relevant Ford apps, websites, accounts, and connected services.
Lead and develop a small product team, setting priorities, clarifying ownership, and supporting strong product decisions and execution.
Build alignment across business and technical stakeholders, communicate trade-offs, and drive decisions in a complex, matrixed organization.
Coordinate with partner teams to align privacy product roadmaps with digital-service strategies, platform capabilities, and launch plans.
Represent the customer and product perspective in discussions involving privacy requirements, data use, and service design.
Guide products from discovery and definition through development, launch, measurement, and ongoing improvement.
Work with engineering and design partners to deliver usable, reliable, and scalable privacy experiences.
Monitor product performance and customer feedback; identify opportunities to improve adoption, comprehension, trust, and task completion.
Manage product backlogs, releases, and dependencies, adapting plans as customer needs, technology, and requirements evolve.
Define and track product outcomes and key performance indicators, using research and analytics to assess whether privacy experiences are clear, effective, and valuable to customers.
Use evidence to make prioritization decisions and communicate progress, risks, and outcomes to stakeholders.
You’ll have...
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
This position is leadership level 5-6 and ranges from $115,500-$268,300.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Job Posting: remote unless the selected candidates live within 50 Miles of Dearborn, MI. If so, then it requires a hybrid (4 days/week onsite) schedule.
Locations: Work from Home, Fort Lauderdale, FL, 33304, US (Remote)