Group Leader - Pheresis

CSL; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability

401(k) Savings Program

Paid Time Off

Holiday pay

Job summary

CSL Vifor is seeking a Pheresis Technician to perform plasma collection in a high-volume donor center. You will manage donor setup, monitoring, and discharge under SOPs and FDA guidelines, ensuring safety, efficiency, and positive donor experience.

The role requires a high school diploma, 18+ months in a medical setting, and preferred phlebotomy training. You may train staff, record incidents, and assist with scheduling in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 18 months experience in a medical/health care environment preferred.
• Specialized medical or phlebotomy training preferred.

Responsibilities

• Performs pheresis procedures and plasma collection per SOPs.
• Performs venipuncture to begin pheresis process.
• Evaluates donor vein performance and makes adjustments to expedite donation.
• Educates donors on plasma-derived products, screening, policies and fees.
• Monitors donors for reactions and assists or notifies staff as needed.
• Uses PDA to record incidents during pheresis, including alarms and adverse events.
• Provides guidance and training on processes to staff as required.
• Monitors donor flow and allocates resources to address backlog.
• Performs calibrations and verifies maintenance per SOPs; troubleshoots alarms.
• Troubleshoots equipment failures and documents incidents.
• Updates supply lot numbers in the donor information system.
• Supports center management with staff scheduling and donor relations issues.
• Ensures accurate donor data recording in the information system.
• Understands policies for hyperimmune programs if applicable.
• Maintains clean, safe work environment and adequate supplies; follows HSE/OSHA.
• Maintains confidentiality of donor and center information.
• May be cross-trained in other areas as needed.
• Bilingual skills may be required at organization's discretion.
• Performs other job-related duties as assigned.

Education

High School Diploma or Equivalent

18+ months in medical/health care environment

Specialized phlebotomy training (preferred)

Job description

Job Description

1. 1 In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
2. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process.
3. 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
4. 4 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors' questions are answered timely, accurately and professionally.
5. 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6. 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
7. 7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required.
8. 8 Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog.
9. 9 Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues.
10. 10 Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service.
11. 11 Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production.
12. 12 Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff.
13. 13 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
14. 14 Understands the policies and procedures associated with hyper immune programs at the center if applicable.
15. 15 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
16. 16 Maintains confidentiality of all personnel, donor and center information.
17. 17 May be cross-trained in other areas to meet the needs of the business.
18. 18 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
19. 19 Perform other job-related duties as assigned.

Education

• High school diploma or equivalent required

Experience

• Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
• Specialized medical or phlebotomy training preferred

Working Conditions

• Ability to make decisions which have moderate impact on immediate work unit
• Understands, remembers and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications

Benefits

CSL offers the following benefits for this full-time position, most are effective the first day of hire:

• Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage
• Company-provided basic life insurance and Short- and Long-Term Disability
• The option to participate in CSL's 401(k) Savings Program
• Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business
• paid observed holidays as designated by the Company