Group Lead, Account Management

Snap Inc.; Chicago (IL); On-site; USD 195,000 - 343,000; Full time

Job summary

Snap Inc. is seeking a Group Lead, Account Management to build and grow long-term business partnerships across brands and their partners. You will lead a team of managers and ICs, collaborate with cross-functional leadership, and drive accountability using input metrics.

The role involves direct engagement with high-value clients at the Director/VP/C-Level level. You will advocate for product enhancements based on client needs to grow revenue and create new opportunities, while scaling

Qualifications

• BS/BA in business, communications, marketing, or equivalent experience.
• 12+ years experience analyzing data to drive campaign performance.
• Experience with digital media, ad-tech, programmatic RTB.
• 2+ years of management of advertising professionals.

Responsibilities

• Support the revenue growth of your verticals at Snap.
• Collaborate with cross functional leadership on strategic initiatives to ensure advertiser health and depth across key lines of business.
• Lead an account management team consisting of managers and individual contributors.
• Drive team accountability to organizational goals through effective implementation of input metrics.
• Partner with sales leadership to define headcount strategy and ensure resources.
• Serve as an executive presence to high-value customer conversations at Director/VP/C-Level.
• Advocate for product enhancements based on client feedback to grow revenue.
• Highlight and scale best-in-class work to improve knowledge and expertise.
• Identify opportunities to create new expertise or training programs at scale.
• Foster a culture valuing Snap’s commitment to diversity, equity and inclusion.

Skills

Communication

Influence

Mentoring & coaching

People management

Analytical thinking

Strategic thinking

Adaptability

Education

Bachelor's degree in business/communications/marketing

Job description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for a Group Lead, Account Management to join Snap Inc! You will work in a fun, fast-paced, and fluid environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.

What you’ll do:

• Support the revenue growth of your verticals at Snap
• Collaborate with cross functional leadership on strategic initiatives to ensure advertiser health and depth across key lines of business.
• Lead an account management team consisting of managers and individual contributors
• Drive team accountability to organizational goals through effective implementation of input metrics
• Partner with sales leadership to define headcount strategy; implement to ensure accounts and teams are resourced to maximize positive impact to the business and revenue goals
• Serve as an executive presence to high-value customer conversations focused on deep product or performance topics, including being a touchpoint as needed for our strategic clients at the Director, VP, or C-Level.
• Act as a thought leader on Snap’s product through an understanding of our client’s perspective; proactively advocate for product enhancements that will grow revenue or create new opportunities.
• Highlight and scale best in class work to drive consistency, elevate team’s depth of knowledge, and functional expertise
• Identify opportunities to create new expertise or build functional skill sets; partner with Sales Enablement to influence and implement training programs at scale
• Foster a culture that values and upholds Snap’s commitment to diversity, equity and inclusion

Knowledge, Skills & Abilities:

• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Strong business sense and industry expertise, with deep expertise in performance marketing
• Excellent mentoring, coaching and people management skills
• Ability to lead multiple projects with strong attention to detail
• Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
• Ability to work in a fast paced environment and adaptable to change

Minimum Qualifications:

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
• 12+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or
• 12+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
• 2+ years of management experience of advertising professionals

Preferred Qualifications:

• A passion for Snapchat as a user and knowledge of our ad products

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $229,000-$343,000 annually.

Zone B:

The base salary range for this position is $218,000-$326,000 annually.

Zone C:

The base salary range for this position is $195,000-$292,000 annually.

This position is eligible to participate in a sales incentive program. This position is eligible for equity in the form of RSUs.