Group Activities Coordinator

montage; Big Sky (MT); On-site; USD 42,000 - 58,000; Full time

Job summary

Montage International is seeking a Group Activities Coordinator to plan, coordinate, and execute group recreation experiences for resort guests. This role serves as the primary liaison for group planners and ensures activities are delivered professionally.

The position requires strong organizational skills, excellent communication, and the ability to collaborate with multiple resort departments to deliver seamless guest experiences.

Qualifications

• Previous experience in hospitality, recreation, events, guest services, or a related field preferred.
• Strong organizational, planning, and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong guest service orientation and problem-solving skills.
• Proficiency with Microsoft Office and hospitality reservation systems.
• Ability to work flexible schedules, including weekends, holidays, and evenings as business levels require.

Responsibilities

• Coordinate operational aspects of group activities per Compass Event Order.
• Reserve and track group activities using Way and Alice systems.
• Identify staffing, equipment, transportation and logistics needs.
• Ensure activities meet event specs, guest expectations, Montage standards.
• Participate in Resume/Operations/Pre-Conference meetings.
• Monitor activities and resolve operational challenges for a seamless guest experience.

Skills

Hospitality experience

Organization

Multitasking

Communication

Guest service

Flexibility

Tools

Microsoft Office

Reservation systems

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Group Activities Coordinator

Reports To: Outdoor Pursuits Manager

Position Summary

The Group Activities Coordinator is responsible for planning, coordinating, and executing group recreation activities and experiences for resort guests. This role serves as the primary operational liaison for group planners and ensures all activities are delivered seamlessly, professionally, and in accordance with guest expectations and Montage service standards.

Essential Duties & Responsibilities

Group Planning & Execution

• Coordinate all operational aspects of group activities and experiences following the execution of the Compass Event Order.
• Reserve, manage, and track group activities using approved resort systems, including Way and Alice.
• Identify staffing, equipment, transportation, and logistical needs required for successful program delivery.
• Ensure activities are executed according to event specifications, guest expectations, and Montage service standards.
• Participate in Resume Meetings, Operations Meetings, and Pre-Conference Meetings as required .
• Monitor group activities and proactively resolve operational challenges to ensure a seamless guest experience.

Guest & Planner Communication

• Serve as a primary point of contact for group planners throughout the planning and on-site phases.
• Communicate via email, phone, video conferencing, and in-person meetings to develop, refine, and confirm program details.
• Conduct pre-arrival guest touchpoints and coordinate planner arrivals.
• Maintain consistent, professional, and proactive communication with all stakeholders.

Team Coordination & Collaboration

• Partner with the Assistant Manager to schedule guides and recreation staff for group activities and experiences.
• Ensure team members are properly informed, prepared, and equipped to deliver exceptional guest experiences.
• Collaborate with Food & Beverage, Banquets, Meetings & Special Events, and other resort departments to enhance group offerings and ensure successful execution.
• Support the daily operation of Compass Sports by assisting with guest service, rental, retail, activity, and operational needs as required to ensure a seamless guest experience and achievement of departmental goals.

Administrative Responsibilities

• Maintain accurate event records, reservations, and program documentation.
• Assist with drafting, reviewing, and managing Compass Event Orders and related planning materials.
• Track event updates, special requests, and operational changes to ensure flawless execution.

Qualifications

• Previous experience in hospitality, recreation, events, guest services, or a related field preferred.
• Strong organizational, planning, and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong guest service orientation and problem-solving skills.
• Proficiency with Microsoft Office and hospitality reservation systems.
• Ability to work flexible schedules, including weekends, holidays, and evenings as business levels require.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.