Groundskeeper - Lofts at Southside

Elmington; Durham (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Bedrock Property Management in Durham, NC is seeking a Groundskeeper to maintain the appearance and safety of our apartment community. You will enjoy working outdoors, inspect landscapes, and ensure a welcoming environment for residents and guests.

You should have solid communication and teamwork, be comfortable using hand and power tools, and be prepared to handle occasional after-hours calls. This role emphasizes attention to detail, reliability, and a customer‑service mindset.

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous Groundskeeper experience preferred.
• Landscaping or related fields encouraged to apply.
• Ability to work with a team to meet goals.

Responsibilities

• Provide exemplary customer service to residents and proactively solve issues.
• Maintain the physical condition and curb appeal of the property.
• Operate hand tools and power tools to perform upkeep tasks.
• Picks up debris and removes other objects from the property.
• Respond to issues outside of normal work schedule when required.
• Follow all company policies and procedures.
• Performs all other duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Groundskeeping

Equipment operation

Snow/ice removal

Teamwork

Physical stamina

Job description

At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!

Bedrock Property Management Purpose and Core Values:

The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Our Core Values:

Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle 'good for the hive, good for the bee.'

By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

POSITION SUMMARY:

As the Groundskeeper, you are responsible for the overall upkeep and appearance of the apartment community. Our groundskeepers are essential team members that maintain the overall curb appeal of our communities. You have a great eye for detail, enjoy working out in the fresh air, and take great pride in creating a clean and welcoming environment.

KNOWLEDGE/SKILLS/ABILITIES:

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Maintain cleanliness of grounds, including parking lot, buildings, and all common areas.
• Clean out vacated apartments.
• Assist the Service Team with service requests as needed.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Operating computers and other technological devices to access email, and company-utilized software.
• Meet task deadlines as assigned

ESSENTIAL JOB FUNCTIONS:

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Maintains the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Picks up debris and removes other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Follows all company policies and procedures.
• Performs all other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

• (1) year of multi-family property management experience preferred.
• Previous Groundskeeper experience preferred.
• Landscaping or related fields encouraged to apply.
• Previous experience working with a team to meet success.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 75 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate to high.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required.

TRAVEL REQUIREMENTS:

• Travel up to 10% of the time.

The Bedrock Experience

We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. At Bedrock, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.