Ground Support Operator, DoorDash Air

DoorDash USA; Bay Point (CA); On-site; USD 38,572 - 57,859; Full time

Job summary

DoorDash Labs in Bay Point, CA, is seeking an UAS Ground Support Operator to join a hands-on field testing team. You will help keep aircraft ready to fly, manage ground systems, and support flight validation of new drone platforms.

You will work with flight test operators, surface observations, and help drive iterative improvements in a fast-paced environment. Local candidates only, with a Part 107 license and willingness to travel up to 20%.

Qualifications

• Must hold a Part 107 license for the position.
• Onsite role based in Bay Point, CA with local/commuting candidates.
• Open to about 20% travel.
• Candidates must be local or within commuting distance.

Responsibilities

• Support flight testing and data collection for new drone systems.
• Troubleshoot issues and surface observations to improve performance.
• Collaborate with operations teams to drive iterative improvements.
• Gain hands-on experience in a fast-paced, iterative testing environment.

Skills

Drone Operations

Troubleshooting

Field Testing

Data Collection

Team Collaboration

Analytical Thinking

Tools

Ground systems

Job description

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last‑mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

About the Role

In this role as a UAS Ground Support Operator, you’ll be part of a hands‑on field testing team supporting flight validation of new drone platforms. You’ll work closely with flight test operators to keep aircraft ready to fly, minimize turnaround time and operate the accompanying ground systems safely and efficiently. You will be reporting to the Flight Test Lead.

• Support daily test readiness by managing batteries, preparing equipment, and spearheading on‑site logistics.
• Operate in field environments with extended periods of standing, repetitive drone handling, and outdoor exposure to varying weather (heat, dust, cold, wind, etc.).
• Stay flexible and responsive to shifting schedules, including early mornings, late afternoons, and variable hours based on test conditions. Open to about 20% travel.
• Collaborate with cross‑functional teams to surface observations, flag anomalies, and support iterative improvement cycles during testing.

Please note: This is an onsite role based in Bay Point, CA. Only candidates who are local or within commuting distance will be considered.

A Part 107 license is required for this position. No UAV experience is required, but the Part 107 license is required.

You’re excited about this opportunity because you will…

• Support flight testing, data collection, and troubleshooting for new drone systems.
• Work closely with the operations teams to provide feedback and improve operational performance.
• Gain hands‑on experience in emerging technology, working with a team in a fast‑paced, iterative environment.
• Contribute to building the future of drone delivery through curiosity, adaptability, and a proactive mindset.

We’re excited about you because…

• You’re Tech‑Savvy and Curious: You’re excited about testing new drone technology and enjoy solving technical problems in real time.
• You Thrive in Fast‑paced Environments: You’ll be part of a fast‑paced flight operation, where attention to detail and safety are essential as well as operating efficiently.
• You’ve Been on the Frontlines: You have experience in fast‑paced, adaptive roles.
• You Think Critically: You bring analytical thinking and attention to detail to identify issues, document results, and iterate on improvements.
• You Collaborate Well: You work effectively with cross‑functional teams—especially operators and leadership—to drive progress.
• You have hands‑on skills: You have the ability to help collect data and provide feedback on new drones.
• You Communicate Clearly: You share insights and updates with clarity and purpose, whether it’s writing flight logs, surfacing blockers, or presenting findings.
• You Understand your Limitations: You seek out information independently and understand when you need help and when to ask questions.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado, is:

$28.40 - $41.80 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only: We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC.