Ground Ramp Agent

lliance Ground International; Santa Ana (CA); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Medical/Dental/Vision for full-time

Free uniforms

Free on-the-job training

401(k) matching

Employee assistance program

Travel discounts

Zusammenfassung

Alliance Ground International (AGI) is seeking a Ramp Agent in Santa Ana, CA to support flight operations with ground handling, baggage movement, and safe equipment operation. The role requires physical stamina, teamwork, and strict adherence to safety procedures.

You will guide aircraft to gates, move luggage and cargo, complete documentation, and work flexible hours including nights and weekends. AGI offers comprehensive benefits and training.

Qualifikationen

• Must be at least 18 years old with a high school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Authorized to work in the United States as defined by law.
• Ramp and SIDA training to obtain airport authority identification security.
• Be able to secure required access/Customs Seal if needed.

Aufgaben

• Guide inbound/outbound airplanes to and from the gate.
• Transport, lift, load/unload, sort and transfer baggage, cargo, and mail safely.
• Safeguard customer baggage and cargo from weather, loss, theft, or damage.
• Clean aircraft cabins and stock supplies.
• Operate heavy equipment and motorized equipment with safety.
• Record data and complete paperwork in the company system.
• Follow safety procedures and participate in required trainings.
• Be punctual, prepared, and flexible for shifts including nights/weekends/ holidays.

Kenntnisse

Communication skills

Math skills

Computer skills

Problem solving

Time management

Ausbildung

High school diploma

GED

Work experience equivalent

Jobbeschreibung

Job Description:

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

• Guide inbound/outbound airplanes to and from the gate.
• Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
• Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
• Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers.
• Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Receive and record customer baggage, air freight, mail, and company materials as required.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
• Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
• Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
• Complete all training when required by company, airport governing authority, or customer when required.
• Be on time, be prepared, and be safe.
• Be willing to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

• This job requires physical stamina and strength – Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
• Must be able to carry heavy items up and down narrow jetway stairs.
• Must be able to walk, climb, bend kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
• Must be able to work outside in all types of weather, around jet and machinery noises.

Knowledge, Skills & Abilities:

• Good Communication Skills – Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
• Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
• Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
• Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
• Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.

Qualifications:

• Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
• Possess a valid driver’s license with a clean driving record.
• If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.

Preferred Qualifications

One+ year of relevant experience.

Benefits:

• AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees.
• AGI also provides free uniforms and free on-the-job training to all employees.
• Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

18.00 Alliance Ground International is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Introduce yourself! AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.