Ground Handler - Commissary Agent

AVFLIGHT CORPORATION; Grand Rapids (MI); On-site; USD 19,000 - 26,000; Full time

Job summary

AVFLIGHT CORPORATION in Grand Rapids, MI is seeking personnel to prepare and deliver aircraft catering carts and on-board amenities for scheduled flights. You will drive to aircraft, stock carts, and assist with loading/unloading while maintaining safety and customer service standards.

The role requires strong communication, the ability to lift up to 50 lbs, and compliance with FAA and airport regulations. Availability for varied hours including weekends is expected.

Qualifications

• Excellent communication skills.
• Ability to push/pull/lift 50 lbs for extended periods.
• Ability to read and write English; bilingual skills a plus.

Responsibilities

• Prepare aircraft catering carts/bins with beverages, ice, snacks.
• Drive truck to the aircraft and deliver stocked carts/bins.
• Inventory supplies and complete necessary reports and forms.
• Provide excellent customer service to airline staff and customers.
• Ensure FAA, airline, and airport regulations are followed.

Skills

Communication skills

Lift 50 lbs

Reading/Writing English

Time management

Airport/Weather adaptability

Education

High School Diploma or GED

Job description

Job Details Job Location: Avflight Grand Rapids - Grand Rapids, MI 49512 Position Type: Full-Time/Part-Time Education Level: High School/GED Equivalent Job Shift: Any General Purpose of Job: This position is responsible for preparing and delivering aircraft catering carts/bins and on-board amenities as needed by the airline for all scheduled flights.

Duties:

• Prepare aircraft catering carts and/or bins with beverages, ice, liquor, snacks
• Drives truck to the aircraft
• Deliver stocked catering carts and bins to aircraft and remove empty carts/bins from aircraft
• Responsible for courteous, prompt, accurate and careful handling of food and goods, including loading and unloading
• Inventory supplies and complete necessary reports and forms
• Receive delivery from vendors
• Assists with loading and unloading of aircraft
• Clean and service cabin interiors, including cockpit, lavatories, and draining when needed
• Interacts with airline representatives at the aircraft in a professional manner
• Communicates with customers, vendors and colleagues over the telephone and /or radio for planning purposes
• Provide excellent customer service to all of our customers
• Ensures FAA, Airline, and airport regulations are followed
• Enforces safety/security measures and protects sensitive zones
• Other duties as assigned by the base supervisor

Qualifications:

• Excellent communication skills
• Ability to push/pull/lift 50 lbs. for extended periods of time
• Ability to read and write English; bilingual skills a plus
• Ability to work efficiently under time constraints
• Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
• Must be 18 years or older
• High School diploma or GED equivalent
• Must pass background check, pre-employment drug test and obtain security clearance
• Must have authorization to work in the U.S.
• Must have valid Driver's license
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Physical Demands: Must be able to lift and carry up to 50lbs frequently; must be able to work at heights up to 25 feet or more depending upon the type of aircraft; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

EEO/AA