Ground Capacity Planning & Dispatch Specialist

Crane Worldwide Logistics LLC; Houston, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly incentive

Paid time off

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

Volunteer time off

Employee discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC is seeking a Capacity Planning Specialist, Ground to secure qualified carriers for ground shipments and manage appointment and dispatch workflows. The role leverages Descartes Aljex, Open Dock, and MacroPoint for real-time tracking and updates through to billing.

The position emphasizes coverage speed, appointment integrity, carrier performance, and cost accuracy, with a focus on cross-functional collaboration across logistics teams and vendors.

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree in logistics, supply chain, or related field preferred.
• Hands-on experience with brokerage or transportation management systems; Descartes Aljex strongly preferred.

Responsibilities

• Monitor Open Shipments board in Aljex for shipments in capacity planning queue with pickup urgency.
• Execute carrier confirmation: source capacity, confirm rate, equipment, and driver availability.
• Record carrier, rate, equipment, and driver details in Aljex reflecting committed capacity.
• Complete dispatch process and update Aljex with Dispatch milestone.
• Ensure tracking is live via MacroPoint before pickup.
• Audit final carrier charges and post FCC reference for revenue reconciliation.
• Escalate capacity shortfalls and service failures to appropriate managers.

Job description

Crane Worldwide Logistics LLC is seeking a Capacity Planning Specialist, Ground to secure qualified carriers for ground shipments and manage appointment and dispatch workflows. The role leverages Descartes Aljex, Open Dock, and MacroPoint for real-time tracking and updates through to billing.

The position emphasizes coverage speed, appointment integrity, carrier performance, and cost accuracy, with a focus on cross-functional collaboration across logistics teams and vendors.