Ground Capacity Planning & Dispatch Specialist

Crane Worldwide Logistics LLC

Houston, Northern (TX, KY)

Hybrid

USD 65,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Quarterly incentive
Paid time off
Medical benefits
Dental benefits
Vision benefits
Tuition reimbursement
Volunteer time off
Employee discounts
Wellness incentives

Job summary

Crane Worldwide Logistics LLC is seeking a Capacity Planning Specialist, Ground to secure qualified carriers for ground shipments and manage appointment and dispatch workflows. The role leverages Descartes Aljex, Open Dock, and MacroPoint for real-time tracking and updates through to billing.

The position emphasizes coverage speed, appointment integrity, carrier performance, and cost accuracy, with a focus on cross-functional collaboration across logistics teams and vendors.

Qualifications

  • High school diploma or equivalent; associate’s or bachelor’s degree in logistics, supply chain, or related field preferred.
  • Hands-on experience with brokerage or transportation management systems; Descartes Aljex strongly preferred.

Responsibilities

  • Monitor Open Shipments board in Aljex for shipments in capacity planning queue with pickup urgency.
  • Execute carrier confirmation: source capacity, confirm rate, equipment, and driver availability.
  • Record carrier, rate, equipment, and driver details in Aljex reflecting committed capacity.
  • Complete dispatch process and update Aljex with Dispatch milestone.
  • Ensure tracking is live via MacroPoint before pickup.
  • Audit final carrier charges and post FCC reference for revenue reconciliation.
  • Escalate capacity shortfalls and service failures to appropriate managers.

Job description

Crane Worldwide Logistics LLC is seeking a Capacity Planning Specialist, Ground to secure qualified carriers for ground shipments and manage appointment and dispatch workflows. The role leverages Descartes Aljex, Open Dock, and MacroPoint for real-time tracking and updates through to billing.

The position emphasizes coverage speed, appointment integrity, carrier performance, and cost accuracy, with a focus on cross-functional collaboration across logistics teams and vendors.

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