Grooming Salon Manager - $500 Sign on Bonus

Petco; Fort Smith (AR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus $500

Retention bonus $1000 after 1 year

Competitive pay + incentives + tips

Medical, dental, vision

401k

Paid Time Off

Petco Discounts

Grooming mentor and instructor

Job summary

Petco is seeking a Grooming Salon Leader to manage grooming salon operations and a team of groomers. You will deliver expert grooming services, coach staff, and ensure outstanding customer experiences while upholding safety and quality standards.

The role emphasizes leadership, mentorship, and collaboration with store management. Competitive pay, bonuses, and comprehensive benefits accompany the opportunity.

Qualifications

• Proven grooming skills with leadership experience.
• Ability to recruit, train and supervise a grooming team.
• Strong customer service and communication with pet parents.

Responsibilities

• Oversee day-to-day grooming salon operations and scheduling.
• Hire, train and coach grooming staff; provide performance feedback.
• Create efficient grooming schedules to maximize capacity and coverage.
• Monitor salon performance metrics and implement improvement plans.
• Collaborate with store management to meet sales targets and salon goals.
• Interact professionally with pet parents and provide grooming recommendations.
• Perform professional grooming services to a high standard.
• Maintain and operate grooming instruments and equipment.

Skills

Grooming skills

Leadership

Customer service

Team management

Tools

Grooming equipment

Job description

• Petco Discounts

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Your Petco Grooming Career

As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people and for pets will ensure a positive experience for our partners and exceptional care for every pet, leaving them looking and feeling their best.

Skills

In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:

• $500 sign on bonus to be paid after 90 days of employment
• $1000 retention bonus to be paid after 1 year of consecutive employment
• Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Job Summary

The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. In addition, the Grooming Salon Leader is responsible for performing expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well-being of the pets in our care. This is an excellent opportunity for experienced groomers with proven technical expertise and leadership skills who are interested in growing and developing a team.

Essential Job Functions

The incumbent must be able to consistently perform all of the following duties and responsibilities with or without reasonable accommodation.

• Oversee day-to-day operations of the grooming salon, ensure smooth and efficient workflows, optimize scheduling and grooming capacity, manage inventory levels in the salon, and execute staffing plans
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, provide coaching, feedback, training, and performance evaluations, while fostering a positive and collaborative work environment that encourages teamwork, professional growth, and continuous learning and development
• Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage during peak hours
• Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans
• Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth, expand the customer base, and boost profitability
• Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and proactive resolution to questions or concerns
• Stay abreast of grooming industry trends and best practices to enhance your grooming skills and your teams' skills
• Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments,