Grooming Salon Manager

Petco Animal Supplies, Inc.; Gillette (WY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with performance incentives

Medical, dental, and vision benefits

401(k) plan

Paid time off

Petco discounts

Career development opportunities

Job summary

Petco Animal Supplies, Inc. is looking for a Grooming Salon Leader in Gillette, Wyoming. The role involves managing salon operations, delivering expert grooming services, and ensuring customer satisfaction. Strong leadership and communication skills are essential, along with a passion for animal care.

The ideal candidate will have at least 2 years of grooming experience, scheduling expertise, and the ability to coach a team. Competitive pay, benefits, and career growth opportunities are offered.

Qualifications

• At least 2 years as a professional groomer.
• 1-2 years of salon management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and manage the grooming salon operations.
• Train and supervise grooming staff.
• Deliver professional grooming services to pets.

Skills

Leadership skills

Grooming expertise

Customer service

Attention to detail

Education

High-school diploma or GED

Professional grooming certification

Tools

Grooming equipment

Job description

Want to help pets live their best lives? Petco is where pets and pet people find everything they need. We’re proud to be the place for people who care about pets and want to make a difference.

Core Values

• Pet First – Protect & Empower. All pets should live their best life.
• Foster the Fun – Connect & Bond. Our passion for pets brings us together.
• Let’s Go! Own & Commit. We are stronger as One Petco team.

Your role: Grooming Salon Leader.

Job Summary

The Grooming Salon Leader leads salon operations and staff, delivers expert grooming services, and ensures a high level of customer satisfaction. You will coach and develop groomers, drive performance, and maintain a safe, welcoming environment for pets and customers.

Compensation and Benefits

• Competitive pay plus incentive based on salon performance and tips.
• Medical, dental, vision and other benefits.
• 401(k) plan.
• Paid time off.
• Petco discounts.
• All supplies and equipment provided.
• State‑of‑the‑art grooming equipment.
• Career development and growth opportunities.

Essential Job Functions

• Oversee day‑to‑day salon operations, scheduling, inventory, and staffing.
• Recruit, hire, train, supervise, and coach a grooming team.
• Create efficient grooming schedules to optimize capacity.
• Monitor performance metrics, analyze data, and develop action plans.
• Collaborate with store management to achieve sales and salon objectives.
• Serve customers with exceptional service and answer inquiries.
• Stay current on industry trends and best practices.
• Perform professional grooming services: bathing, drying, brushing, cutting, styling, nail trimming, ear cleaning, gland cleaning.
• Maintain equipment and sanitation standards.
• Educate pet parents on maintenance and care.
• Monitor pet well‑being and report concerns.
• Adhere to the grooming policies, standards, and guidelines.

Education / Experience

• At least 2 years as a professional groomer or completion of a grooming training program.
• Strong leadership skills and 1–2 years of salon management experience preferred.
• High‑school diploma or GED preferred.
• Excellent verbal and written communication skills.
• Expert knowledge of dog breeds, grooming, health issues, and behaviors.
• Proficiency in breed‑specific cuts and styling techniques.
• Passion for animals and desire for a grooming career.

Other Qualifications

• Strong decision making and problem‑solving skills.
• Results‑driven with a focus on salon productivity and growth.
• Attention to detail and commitment to quality.
• Ability to handle pets of all sizes with care and empathy.
• Available 35+ hours per week, including weekends, evenings, and holidays.

Work Environment

Work is mostly indoors in the salon, involving bending, kneeling, lifting (up to 30 lb), standing for long periods, and occasional exposure to heights. The environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.