Grooming Receptionist

Scenthound Waco, TX; China Spring (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Direct career growth path

Competitive hourly base pay

Merit-based pay increases

Paid Vacation

Complimentary monthly service for your pet

Job summary

A local pet service company in Texas seeks a Grooming Receptionist and Sales Team Member. The role emphasizes sales and exceptional customer service while promoting memberships and products. With a flexible schedule and no evening or Sunday shifts, this position offers a competitive pay structure and growth potential. Ideal candidates will have a passion for dogs, solid sales experience, and the ability to connect with both customers and their pets.

Qualifications

• Sales confidence, particularly in membership sales.
• Experience in retail or restaurant customer service.
• Reliable transportation necessary.

Responsibilities

• Drive membership and retail sales through education.
• Answer calls, schedule appointments, and manage profiles.
• Maintain cleanliness of the reception area.

Skills

Sales experience

Customer service experience

Computer/Technology proficiency

Ability to connect with customers

Effective communication

Job description

Overview

About the Position: $12 per hour plus an additional $4-$6 per hour from the salon's shared tip pool. Flexible schedule - No Sundays or Evenings! This is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products.

Perks and Benefits

• Direct career growth path to Management positions, like Assistant Manager or Manager
• Competitive hourly base pay, plus shared tips
• Merit-based pay increases
• Paid Vacation
• Complimentary monthly service for your pet

Requirements

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation

Who We Are Looking For

Are you a goal-oriented team member who has a passion for sales and customer service? You may be our next Grooming Receptionist and Sales Team Member! We are looking for a compassionate dog lover who is self-motivated, outgoing, and sales-oriented to advance their career through our training path to become a Scenthound Manager!

Responsibilities

• Drive membership and retail sales and service add-ons through health and wellness education
• Develop membership leads by following up with potential members
• Answer phone calls, schedule appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations; Resolve customer concerns; Retain memberships
• Keep the reception area clean and presentable

Skills and Abilities

• Confidence in selling services and products
• Ability to connect with customers (both canine and human!)
• Ability to learn our products and services to educate the dog parents
• Speak to our values and culture as the basis for our services
• Effective communication with team members and dog parents (in person and on the phone)