Groomer Team Lead

Furry Land Little Rock; Little Rock (AR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Furry Land Mobile Grooming is seeking a skilled Lead Groomer to join our team, overseeing grooming operations and client relations in a mobile setting.

You will mentor new groomers, manage scheduling, and drive a Sprinter to appointments, ensuring high-quality grooming and exceptional service for pets and owners.

Experience with breed-specific cuts, safety training, and the ability to work weekends is preferred. If you love animals and leading a team, apply today.

Qualifications

• Proven grooming experience with breed-specific cuts.
• Valid driver’s license with clean record.
• Ability to lift and handle pets of all sizes.
• Strong communication and customer service skills.
• Experience with scheduling and local advertising is a plus.

Responsibilities

• Onboard new groomers and certify safety standards.
• Drive a 2023 Mercedes Sprinter to appointments.
• Lead grooming services per breed standards.
• Collaborate on local marketing and oversee execution.
• Manage marketing, local promotions, and social media.
• Maintain grooming vans and ensure proper upkeep.
• Utilize grooming software for scheduling and data.
• Manage scheduling and coverage for timely service.
• Provide exceptional customer service and professionalism.

Skills

Grooming skills

Client relations

Time management

Team leadership

Communication

Education

Grooming school certification

Tools

Grooming software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule

Company Overview

Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We are dedicated to ensuring pets' health and comfort while providing excellent service to clients and fostering a supportive work environment for our team.

Our Grooming team reflects the love, care, and dedication we have for pets. As a Lead Groomer, you'll oversee grooming operations, build client relationships, provide excellent customer service, and mentor new groomers to support the growth of the business.

Job Summary

Furry Land Mobile Grooming is seeking a skilled and passionate Lead Groomer to join our team. We offer a unique mobile grooming experience for dogs and cats, ensuring a convenient and stress-free grooming process for pets and their owners.

Lead Groomer Responsibilities

• Onboard new groomers, ensuring training completion, safety certifications, and adherence to company standards.
• Drive a 2023 Mercedes Sprinter van to appointments, ensuring comfort with advanced insulation technology.
• Lead grooming services, including bathing, brushing, trimming, and styling based on client preferences and breed standards.
• Collaborate on local business growth strategies and oversee their execution.
• Manage marketing efforts, including local advertising, promotions, and social media presence, to help drive brand awareness and attract new clients.
• Maintain grooming vans, ensuring proper service, registration, and upkeep.
• Utilize grooming software to schedule appointments, track client data, and ensure efficient operations.
• Manage scheduling and coverage to ensure timely, efficient service.
• Provide exceptional customer service by addressing client inquiries and maintaining a professional demeanor.

Lead Groomer Requirements

• Proven grooming experience with expertise in breed-specific cuts and various coat types.
• Valid driver’s license with a clean record and the ability to safely operate a grooming van.
• Passion for working with animals and the ability to handle pets of all sizes and temperaments.
• Strong communication skills and ability to build rapport with pet owners.
• Ability to deliver high-quality grooming services and manage time effectively.
• Ability to handle and lift pets of all sizes.
• Flexibility to work weekends, holidays, and extended hours as needed.
• Certification from a reputable grooming school or similar qualification preferred.
• At least 1 year of grooming experience and 5 years in guest service roles.
• Supervisory experience or aptitude for leading and training team members is a plus.
• Experience with marketing, local advertising, and social media management is preferred.
• Experience using grooming software for scheduling, client management, and operations is a plus.

Furry Land is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, disability, or other protected characteristics. Applicants must be over 18.