Groom Tech in Training, Petsense

Tractor Supply Company; Ruston (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in pet care is seeking a Groom Technician in Training. This role involves completing a 15-week training program focused on grooming and bathing pets. Responsibilities include safe handling, grooming tasks, customer service, and maintaining records. The ideal candidate is compassionate, detail-oriented, and able to work flexible hours.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid parental leave

Tuition reimbursement

Qualifications

• Must provide own grooming tools or be willing to purchase them.
• Experience working with dogs and cats required.

Responsibilities

• Complete Paragon training for Level 1 (Groom Tech) within five weeks.
• Perform safe pet handling and grooming tasks.
• Maintain records of pet clients and services provided.

Skills

Compassionate treatment of animals

Effective communication

Attention to detail

Basic computer skills

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

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This position is responsible for enrolling and completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn and perform a combination of duties throughout their training program. These include, but are not limited to:
  • Successfully enroll and complete the Paragon training for Level 1 (Groom Tech) within five weeks.
  • Safe pet handling
  • Bathing, drying, brushing, and combing all coat types
  • Nail trimming
  • Ear cleaning
  • Preparatory hair trimming
  • Basic clipper techniques
  • Basic finishing techniques
  • Customer service skills
  • Demonstrating professionalism
  • Equipment handling and maintenance
  • Ensuring the safety and well-being of animals
  • Inspecting animals for external signs of parasites, disease, or injury and reporting findings to pet owners
  • Practicing safety and sanitization protocols
  • Sanitizing and maintaining grooming tools and equipment
  • Assisting in generating business through calls, scheduling, follow-ups, and vaccination verifications
  • Maintaining records of pet clients and services provided
  • Operating computer systems as needed
  • Store recovery if needed
  • Ensuring safety and care of live animals, including sanitizing holding tanks
  • Completing all documentation related to duties
• Other duties as assigned.

Required Qualifications

Experience: Must be comfortable working with dogs and cats, demonstrating patience and compassion. Must provide own grooming tools (clippers, blades, shears) or be willing to purchase them.

Education: High school diploma or equivalent required. Any combination of education and experience will be considered. Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Operate and use all grooming tools and equipment
• Effective communication with colleagues and customers
• Compassionate treatment of animals
• Attention to detail
• Ability to complete documentation accurately
• Basic computer skills
• Strong interpersonal skills and ethical issue resolution

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts typically no less than 4 hours, may exceed 8 hours
• Adherence to safety guidelines
• Work on hard surfaces with adequate lighting and temperature

Physical Requirements

• Ability to move and transfer animals and equipment up to 50 pounds
• Stand for extended periods while grooming
• Move around the salon frequently
• Use grooming instruments effectively
• Lift or reach overhead occasionally
• Bend, kneel, squat frequently
• Operate store equipment
• Read, write, and count accurately
• Effective communication skills
• This position is non-sedentary and requires physical stamina.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual circumstances.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions, emphasizing respect, service, and growth opportunities. Learn more about our commitment to your success.