Groom Tech in Training, Petsense

Petsense by Tractor Supply; Ponca City (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Tuition reimbursement

Job summary

A pet care company is seeking a Groom Tech in Training to complete a 15-week training program for grooming and bathing. Responsibilities include safe pet handling, completing training tasks, customer service, and maintaining grooming tools. Candidates should be comfortable working with animals and possess a high school diploma. This role offers competitive benefits and opportunities for growth.

Qualifications

• Must provide own tools or be willing to purchase required tools.
• Communication skills with associates and customers are important.
• Experience in pet grooming preferred.

Responsibilities

• Complete the Paragon Level 1 training within the five-week timeline.
• Maintain safety and well-being of animals.
• Assist in generating business by scheduling appointments.

Skills

Comfortable working with dogs and cats

Patience and compassion for animals

Basic computer skills

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

Grooming tools (clippers, blades, shears)

Job description

Overview

Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply.

This position is for enrolling and completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a 15-week virtual distant learning program guiding students through fundamentals in bathing and grooming, safety, pet first aid and CPR, pet handling, dog anatomy and physiology, using hands-on practice, book work, online exams, videos, and submitting photos of practical application for grading.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts with varied hours, days, nights, weekends, and overtime as needed.
• Support selling initiatives (TEAM): Thank the Customer; Engage with the customer and/or pet; Advise products or services; Make it memorable.
• Learn and perform a combination of duties during the training program, including:
• Enroll and complete the Paragon Level 1 training within the five-week timeline
• Safe pet handling
• Bathing, drying, brushing and combing all coat types
• Nail trimming
• Ear cleaning
• Preparatory hair trimming
• Basic clipper and finishing techniques
• Customer service skills and professionalism
• Equipment handling and maintenance
• Ensure safety and well-being of animals
• Inspect animals for parasites, disease, or injury and report findings
• Practice safety and sanitization protocols
• Sanitize and maintain grooming tools and equipment
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-ups, and reminders
• Maintain records of pet clients and vaccination records
• Operate computer as needed
• Recovery of store if needed
• Ensure safety and well-being of live animals and sanitation of holding areas
• Complete all documentation related to duties
• May be required to perform other duties as assigned.

Required Qualifications

Experience: Comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, applicants must be able to read, write and count accurately.

Preferred Knowledge, Skills or Abilities

• Operate and use grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products
• Communicate effectively with associates and customers
• Demonstrate compassion for animals
• Attention to detail
• Read, write and count to complete documentation
• Problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically

Working Conditions

• Generally indoor environment with moderate noise
• Exposure to sharp grooming instruments, shampoos, pets, and pet waste
• Exposure to wet conditions, especially during bathing
• Exposure to cats and dogs of all sizes and temperaments
• Shift lengths vary by store; typically not less than 4 hours and may exceed 8 hours
• Maintain a safe and productive work environment per safety guidelines
• Hard surface floors; adequate lighting and temperature

Physical Requirements

• Move and transfer live animals, equipment, and merchandise up to 50 pounds
• Stand or remain stationary for extended periods while grooming
• Move for extended periods around the salon to groom, clean, and stock
• Use grooming instruments including shears and dryers
• Lift or reach merchandise overhead as needed
• Bend, kneel, and squat to groom animals and stock
• Operate store equipment (computer, cash register)
• Read, write and count accurately to complete documentation
• Strong written and verbal communication with team members and customers
• Non-sedentary position; ability to move quickly and safely

Disclaimer

This job description provides an overview of responsibilities and is not a comprehensive list. Team members should perform duties as assigned by their supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, team members are the heart of our success. We offer a comprehensive total reward package and strive to provide meaningful, competitive benefits that support well-being today and in the future. Benefits include medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources where eligible.