Groom Tech in Training, Petsense

Petsense by Tractor Supply; Leland (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Groom Tech in Training to embark on a rewarding career in pet grooming. This role involves completing a comprehensive 15-week training program that covers essential skills such as safe pet handling, grooming techniques, and customer service. Ideal candidates will demonstrate compassion and patience with animals, and possess a high school diploma. This opportunity offers a supportive environment where you can grow your skills and make a difference in the lives of pets and their owners. Join a team that values your contributions and offers a range of benefits to support your well-being and career development.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Experience working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.

Responsibilities

• Enroll & complete the Paragon training for Level 1 within five weeks.
• Ensure the safety and well-being of animals while grooming.
• Maintain pet client records and operate computer as needed.

Skills

Experience with dogs and cats

Effective communication skills

Compassionate animal handling

Attention to detail

Basic computer skills

Problem-solving skills

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training. They should be able to perform all duties accurately, efficiently, and safely on a regular basis:
  • Enroll & complete the Paragon training for Level 1 within five weeks.
  • Safe Pet Handling
  • Bathing, Drying, Brushing and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper Techniques
  • Basic Finishing Techniques
  • Customer Service Skills
  • Demonstrating Professionalism
  • Equipment Handling and Maintenance
  • Ensure the safety and well-being of animals
  • Inspect animals for external signs of parasites, disease or injury and report findings
  • Practice Safety and Sanitization protocols
  • Sanitize and maintain grooming tools and equipment
  • Assist in generating business through calls, scheduling, follow-ups, and verifying vaccinations
  • Maintain pet client records
  • Operate computer as needed
  • Store recovery if needed
  • Ensure safety and care of live animals
  • Complete documentation for all duties
• Perform other duties as assigned.

Required Qualifications

• Experience working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.
• High school diploma or equivalent required; ability to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Operate grooming tools and equipment
• Effective communication skills
• Compassionate animal handling
• Attention to detail
• Basic computer skills
• Problem-solving skills
• Strong interpersonal skills

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts generally no less than 4 hours, may exceed 8 hours
• Maintain a safe, productive environment
• Work on hard surfaces with adequate lighting and temperature

Physical Requirements

• Lift up to 50 pounds and move animals and equipment
• Stand and perform grooming for extended periods
• Operate grooming instruments and store equipment safely
• Move quickly around the store and outdoor areas
• Communicate effectively with team and customers

Disclaimer

This overview is not exhaustive. Employees should perform all duties as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.