Groom Tech in Training, Petsense

Petsense by Tractor Supply; Calhoun (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Petsense by Tractor Supply is seeking a Groom Tech in Training to join their team in Calhoun, Georgia. This role involves completing a comprehensive 15-week training program focused on grooming and pet care. Candidates should be comfortable working with animals and possess a high school diploma. The position requires effective communication skills and a compassionate approach to animal handling. Comprehensive benefits are offered, including medical and dental insurance.

Benefits

Medical, dental, and vision insurance

Paid parental leave

Tuition reimbursement

Qualifications

• Comfortable working with dogs and cats.
• Must provide or be willing to purchase grooming tools.

Responsibilities

• Enroll and complete the Paragon training for Level 1 (Groom Tech).
• Perform grooming tasks including bathing, nail trimming, and ear cleaning.
• Ensure safety and well-being of animals.

Skills

Compassionate animal handling

Effective communication

Attention to detail

Problem-solving skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

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Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply

Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   1. Thank the Customer
   2. Engage with the customer and/or pet
   3. Advise products or services
   4. Make it Memorable
4. Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program, including:
   • Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
   • Safe Pet Handling
   • Bathing, Drying, Brushing and Combing all coat types
   • Nail Trimming
   • Ear Cleaning
   • Preparatory Hair Trimming
   • Basic Clipper Techniques
   • Basic Finishing Techniques
   • Customer Service Skills
   • Demonstrating Professionalism
   • Equipment Handling and Maintenance
   • Ensuring the safety and well-being of animals
   • Inspecting animals for external signs of parasites, disease or injury and reporting findings to pet owners.
   • Practicing Safety and Sanitization protocols
   • Sanitizing and maintaining grooming tools and equipment
   • Assisting in generating business through customer calls, scheduling, follow-ups, and vaccination verification
   • Maintaining records of pet clients and services
   • Operating computer as needed
   • Store recovery if needed
   • Ensuring the safety of live animals and maintaining their care
   • Completing all related documentation
5. Other duties as assigned.

Required Qualifications

• Experience: Comfortable working with dogs and cats; patience and compassion for animals. Must provide or be willing to purchase grooming tools.
• Education: High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Operate grooming tools and equipment
• Effective communication with team and customers
• Compassionate animal handling
• Attention to detail
• Documentation skills
• Problem-solving skills
• Basic computer skills
• Interpersonal skills and conflict resolution

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts generally no less than 4 hours, may exceed 8 hours
• Maintain a safe and productive environment
• Work on hard surfaces with adequate lighting and temperature

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand for up to 8 hours while grooming
• Move around the salon frequently
• Use grooming instruments
• Lifting, bending, kneeling, squatting as needed
• Operate store equipment effectively and safely

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.