Grocery Team Leader Plus One

Meijer; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer is seeking an experienced store leader to guide day-to-day operations across departments, mentor staff, and drive customer-focused performance. You will oversee staffing, training, and performance, while ensuring profitability and compliance with company standards.

The role emphasizes developing team members, implementing Meijer initiatives, and maintaining a safe, welcoming shopping environment. Prior retail management and strong communication skills are essential for success.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store (meat, bakery, produce, deli) helpful.
• Ability to communicate goals clearly to team members.
• Ability to resolve conflicts and identify root causes.
• Ability to manage multiple tasks efficiently.
• Ability to analyze financial information to inform decisions.
• Ability to teach and model suggestive selling.
• Experience mentoring team members including hourly staff and SDITs.
• Completion of required certifications.

Responsibilities

• Lead staffing, selection, and hiring to meet store needs.
• Promote career development and succession planning.
• Document disciplinary actions and recommend terminations as needed.
• Own P&L, drive sales, and control shrink.
• Provide fast, friendly customer service and uphold Meijer standards.
• Ensure team training and adherence to safety protocols.
• Communicate Meijer initiatives in meetings and daily conversations.
• Mentor team members to exceed service and sales goals.
• Maintain housekeeping and product presentation during prime hours.

Skills

Staffing & hiring

Staff management

Customer service leadership

Communication

Conflict resolution

Multitasking

Financial & statistical analysis

Suggestive selling training

Mentoring SDITs & team

Safety compliance

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Job Profile SummaryPlans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.What You'll be Doing:Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.Responsible for staffing, selection and hiring to achieve staffing needs.Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.Documents and applies disciplinary actions and makes recommendations concerning discharge.Responsible for P&L, achieving sales and maintaining shrink for the department.Models exceptional, fast and friendly customer service.Communicates the Meijer Friendly Initiative in all team meetings and conversations.Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.Communicates the Meijer Friendly Initiative in all team meetings and conversations.Promotes a safe work environment.Reliable and consistent attendance required.Performs other duties as assigned.What You Bring with You (Qualifications):High school diploma or its equivalent required.2-3 years of related retail experience.One year of management experience.Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.Demonstrated ability to resolve conflict and by addressing root cause issues.Demonstrated ability to manage multiple tasks.Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.Demonstrated ability to lead an organization that practices working safely at all timesDemonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.Successful completion of all required certifications.