Grocery Team Leader

Meijer Inc.; Normal (IL); On-site; USD 52,784,000 - 77,427,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Medical/dental/vision

Development programs for advancement

Job summary

Meijer Inc. is seeking a Store Team Lead to supervise daily operations across departments, mentor staff, and ensure excellent customer service.

You will handle staffing, training, and performance coaching, drive sales while controlling shrink, and uphold Meijer standards. Compensation ranges from $18.45 to $27.05 per hour, with benefits such as weekly pay, team-member discounts, education support, and a 401(k) plan.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Demonstrated ability to communicate and direct a team.
• Ability to manage multiple tasks and analyze information.
• Commitment to safety and staff development.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet staffing needs.
• Mentor and coach team members; promote career development and promotions.
• Document disciplinary actions and discharge recommendations.
• Manage P&L, drive sales, and control shrink.
• Model exceptional customer service and uphold Meijer standards.
• Communicate the Meijer Friendly Initiative in meetings.
• Ensure team is trained and on-brief for required training.
• Engage with customers to deliver exceptional service.
• Maintain a safe work environment; ensure consistent attendance.

Skills

Leadership

Communication

Staffing

Conflict resolution

Multi-tasking

Sales knowledge

Education

High school diploma or its equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Grab the Good Stuff: Weekly pay Team member discount 401(k) with company contributions Paid parental leave Paid education assistance Development programs for advancement and career growth Medical/dental/vision And more!

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below. $18.45 - $27.05

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you’ll be joining.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO).

In addition to these core benefits, we are committed to supporting your overall well-being and career growth.

Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more.

We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

We are committed to treating all persons with dignity and respect.

Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

Submissions that are not seeking help to complete the application due to a disability will not be responded to.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.