Grocery Store Leader: Drive Sales & Service

Houchens Food Group; Johnson City (TN); On-site; USD 52,000 - 78,000; Full time

Job summary

Houchens Food Group in Johnson City, TN is seeking a Store Manager to oversee daily operations and drive sales and profits within the approved budget. You will supervise grocery department staff, ensure excellent customer service, manage inventory and scheduling, and uphold company policies and safety standards.

The role requires leadership, budgeting, and accountability to optimize store performance and customer satisfaction while controlling costs and losses.

Qualifications

• High school diploma or GED required.
• No prior retail management experience required.
• Experience in grocery or retail management preferred.

Responsibilities

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Monitor sales activities to ensure customers receive satisfactory service and quality goods.
• Assign employees to specific duties.
• Direct and supervise employees engaged in sales, inventory-taking, cash handling, and customer service.
• Review and monitor all scheduled shift hours.

Skills

Leadership

Time Management

Customer Service

Communication

Decision Making

Accountability

Analytical Skills

Organized

Management Skills

Initiative

Reliability

Team Builder

Goal Oriented

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Houchens Food Group in Johnson City, TN is seeking a Store Manager to oversee daily operations and drive sales and profits within the approved budget. You will supervise grocery department staff, ensure excellent customer service, manage inventory and scheduling, and uphold company policies and safety standards.

The role requires leadership, budgeting, and accountability to optimize store performance and customer satisfaction while controlling costs and losses.