Grocery Stocking Supervisor - Full Time

Whole Foods Market; Kansas City (MO); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Kansas City, MO is seeking a Stock Crew Supervisor to support the Team Leader and ensure smooth operation of the department. You will assist with scheduling, training, and delegating tasks while maintaining compelling displays and delivering courteous, efficient service.

This role requires 12+ months of retail experience, the ability to lift up to 50 pounds, and a flexible schedule including nights and weekends.

Qualifications

• 12+ months retail experience.
• Ability to supervise and delegate tasks.
• Strong organizational and time management skills.
• Excellent interpersonal and customer relationship skills.
• Knowledge of safety and regulatory policies.

Responsibilities

• Supervise and delegate tasks based on department needs.
• Resolve team concerns with leadership.
• Assist in sorting and stocking processes for 75% of shift.
• Train and mentor Team Members using checklists and materials.
• Open and close department according to procedures.
• Maintain a positive work environment with high morale.
• Track productivity using the case count tracker.
• Ensure high standards of retail execution.
• Respond to customer and Team Member needs and questions.
• Direct Team Members to delight customers and ensure flow.

Skills

Leadership

Team building

Customer service

Time management

Communication

Regulatory knowledge

Microsoft Office

Training and mentorship

Decision making

Email proficiency

Tools

Microsoft Office

Inventory systems

Job description

Assists with the scheduling and supervision of the Stock Crew as well as with the normal operational flow of the department. Oversees and maintains compelling displays. Supports the Team Leader, Associate Team Leader(s), and Order Writers to ensure smooth operation of the team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with the Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities

• Effectively supervises and delegates tasks based on the needs of the department.
• Works with leadership to resolve team concerns or issues.
• Responds to customer and Team Member needs and concerns.
• Assists in sorting and stocking processes for at least 75% of the scheduled shift.
• Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
• Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
• Opens and closes department according to established procedures.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Job Skills

• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Capable of teaching others in a constructive and positive manner.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product and process knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications

Experience

• 12+ months retail experience.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note

The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.