Grocery Stock & Customer Experience Associate

Lowes Foods, LLC; Hampstead (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC in Hampstead, NC is seeking a store associate to support guest service and grocery operations. You will stock, rotate, and condition products on shelves while maintaining a neat, safe sales floor and backroom area.

The role requires excellent guest service, teamwork, and physical ability to lift heavy items and operate equipment like a pallet jack. You will help ensure smooth deliveries and communicate temperature concerns to supervision.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 40 lbs. constantly 60 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of grocery operations.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Ability to bend, kneel, stand, push/pull stock carts and operate pallet jack for extended periods of time.

Responsibilities

• Provide polite, friendly interactions with all guests and co-workers.
• Stock, rotate, and condition all grocery product on shelves according to Lowes Foods standards and productivity guidelines.
• Maintain neat and safe work area to allow guests to shop without agitation.
• Maintain organized, inventoried backstock in the backroom area.
• Minimize damage and shrink through proper inventory control, rotation of the shelves and overstock, and proper product handling.
• Assist with unloading and verifying merchandise upon delivery to the store.
• Maintain sanitation standards on the sales floor and in the backroom area.
• Communicates temperature problems to supervisor (dairy and frozen food).
• Performs front-end duties as necessary to ensure "no noticeable wait" standard is upheld and maintained.
• Order product for aisles (as assigned by management).
• Perform all other duties as assigned by management.

Skills

Friendly demeanor

Team collaboration

Lift 40–60 lbs

Reading comprehension

Grocery operations knowledge

Multi-task learning

Guest service skills

Physical stamina

Tools

Pallet jack

Job description

Lowes Foods, LLC in Hampstead, NC is seeking a store associate to support guest service and grocery operations. You will stock, rotate, and condition products on shelves while maintaining a neat, safe sales floor and backroom area.

The role requires excellent guest service, teamwork, and physical ability to lift heavy items and operate equipment like a pallet jack. You will help ensure smooth deliveries and communicate temperature concerns to supervision.