Grocery Service Desk Associate | Customer Care & Checkout

Giant Eagle, Inc.; New Castle (PA); On-site; USD 17,000 - 19,000; Full time

Job summary

Giant Eagle, Inc. in New Castle, PA is hiring a customer-focused team member to support checkout and shopping assistance. You will greet guests, ring up orders, and help keep the store safe and clean.

This role emphasizes teamwork, reliability, and respect for colleagues and customers. No high school diploma required, 0–6 months experience, and lifting up to 50 pounds. If you value community and service, apply today.

Qualifications

• Experience required: 0 to 6 months.
• Education: No High school diploma required.
• Age: At least 15 years of age.
• Lifting: Up to 50 pounds

Responsibilities

• Replenish products on the shelf, rotating products and ensuring code dating procedures are followed.
• Ring up guests orders by scanning product or punching price into register, finalize sale and collect payment.
• Set up displays on the sales floor.
• Assist with light stocking duties and inform management of any out of stock items.
• Assist in maintaining back room efficiency by unloading deliveries.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Put misplaced items back in the proper locations.
• Bag grocery orders and place them into guests' carts.
• Provide exemplary customer service and greet guests in a friendly manner.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.

Skills

Customer service

Team player

Safety awareness

Education

No HS diploma required

Job description

Giant Eagle, Inc. in New Castle, PA is hiring a customer-focused team member to support checkout and shopping assistance. You will greet guests, ring up orders, and help keep the store safe and clean.

This role emphasizes teamwork, reliability, and respect for colleagues and customers. No high school diploma required, 0–6 months experience, and lifting up to 50 pounds. If you value community and service, apply today.