Grocery- Overnight Crew Chief

Roche Bros. Supermarkets; Boston (MA); On-site; USD 27,000 - 35,000; Full time

Job summary

Roche Bros. Supermarkets in Boston, MA is seeking a Night Stocker responsible for stocking merchandise on shelves and displays with care, ensuring freshness and proper rotation. The role requires attention to scheduling, security, and teamwork to support overnight operations.

The position emphasizes accuracy in receiving, stocking, pricing, and sanitation, while maintaining safety standards and minimizing shrink. Strong English skills and U.S. work eligibility are essential.

Qualifications

• Be at least 18 years of age.
• Complete training in the grocery operation.
• Ability to prioritize work load.
• Must have a sense of urgency.
• Capable of following verbal directions.
• Must have a read and write English adequately.
• Ability to speak, understand and follow English instructions.
• Authorization to work in the U.S.

Responsibilities

• Maintain security of the store overnight and keep accurate records (time-lock logs, night crew purchase reports, receiving paperwork).
• Build a strong night crew team and uphold the Golden Rule.
• Maintain high associate morale through respectful, supportive, team-oriented work.
• Prepare the grocery department for the next day’s business: restock shelves, price items, and clean as needed.
• Control storage to minimize shrink and damaged goods; monitor product availability and safety checks.
• Notify management of shrink, security concerns, or refrigeration issues; ensure temperatures are monitored.
• Order, receive, unload deliveries, date and rotate stock for display and sale.
• Keep shelves, displays, and coolers clean and properly blocked.

Skills

Age 18+

Grocery operation training

Prioritize workload

Sense of urgency

Follow verbal directions

English literacy

English comprehension

Authorization to work in the U.S.

Job description

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers.

• Must be at least 18 years of age;
• Complete training in the grocery operation.
• Ability to prioritize work load.
• Must have a sense of urgency.
• Capable of following verbal directions.
• Must have a read and write English adequately.
• Ability to speak, understand and follow English instructions.
• Authorization to work in the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Maintain security of the store overnight and keep accurate records (such as time-lock log, night crew purchase report, receiving paperwork/pallet control, and pieces count sheets).
• Commit to the “Golden Rule” and work with other associated to build a strong night crew team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Ensure the preparation of the grocery department for the next day’s business; ordering to fill shelves, stocking neatly, pricing accurately, and cleaning up.
• Effectively control proper storage limiting shrink and damaged goods.
• Control and notify grocery manager of potential shrink problems (damaged or missing merchandise; check loads carefully when receiving), product availability problems, potential security problems, and refrigeration checks).
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Ensure company standards of safety, proper food handling practices, sanitation, and productivity are achieved.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
• Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Ensure shelves are clean as they are restocked.
• Make sure that all shelves and displays are blocked and straightened.
• Minimize payroll expense (including overtime) by maintaining minimum piece count standards of 235 cases per night, per person.
• Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment.
• Be sure to operate and clean department equipment and tools.

Secondary Job Functions

• Clean and restock stock room.
• Properly dispose of trash.
• Clean behind store, and clean up spills.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Present favorable impression in dress, personal hygiene and business attitude.
• Successful completion of the passbook training within 60 days of entering the department.
• Other duties as assigned by management.

Job standards

Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift).

Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift).

Physical Demands (per work day)

Never (N) 0%

Occasionally (O) 1-33%

Frequently (F) 34-66%

Continuously (C) 67-100%

• Standing C surface type tile/concrete
• Walking F surface type tile/concrete
• Sitting O
• Carrying F up to 50 lbs.
• Pushing F up to 500 lbs.
• Lifting F up to 50 lbs.
• Pulling F up to 500 lbs.
• Climbing O height 8 ft
• Balancing F
• Stooping F
• Kneeling F
• Crouching F
• Bending F
• Handling F
• Fingering F
• Feeling F
• Crawling F
• Reaching C level waist/overhead

19 talking F

• Seeing C
• Hearing C
• Smelling O

Repetitive Action

Continuous movement of entire body

Job Location (place where work is performed)

Retail grocery location

Working Conditions environment involved is

X inside x outside x cold heat wet/humidity

Safety Risk Factors

Never (N) 0%

Occasionally (O) 1-33%

Frequently (F) 34-66%

Continuously (C) 67-100%

• O loud noise
• F twisting of back and neck
• O slippery floor surface
• O cluttered floor surface
• F hazardous equipment (mechanical moving parts)
• O contact with sharp objects
• O contact with skin irritant
• O toxic exposure (see material safety data sheet)
• O nuisance dust, fumes, sprays
• O hazardous cleaning solutions

Schedules

X varied x day x evenings x weekends x holidays x overnight

Machines, tools, equipment, etc.

Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

Hiring Range

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.