GROCERY-NITE/CLERK

Kroger; Westminster (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Kroger in Westminster, CA, is seeking a Customer Service Associate to provide exceptional service in a safe, clean environment. You will help customers, unload trucks, stock shelves, and ensure accurate pricing.

The role includes reading shelf codes, attaching price labels, and building displays. You will operate pallet jacks and straddle stackers as needed and adhere to company policies. Previous retail experience is valued.

Qualifications

• Responsibilities include customer service, answering questions and following policies.
• Must be able to read shelf labels and assist with pricing.
• Handle unloading and stocking tasks as part of daily duties.

Responsibilities

• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to area stocked.
• Load merchandise onto carts for shelf placement on backroom or sales floor.
• Read and interpret codes on shelves and merchandise labels.
• Manually attach price labels to items.
• Build and display products on sales floor.
• Operate a manual pallet-jack, powered pallet stacker or straddle stacker as needed.
• Perform essential functions of the role with or without reasonable accommodation.

Skills

Customer service

Reading shelf codes

Price labeling

Stocking merchandise

Unloading trucks

Tools

Pallet jack operation

Straddle stacker

Job description

Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer’s questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Desired

• Previous comparable experience