GROCERY-NITE/CLERK

Kroger Family of Companies; Oxford (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies in Oxford, MS is hiring for a store associate role focused on delivering exceptional customer service in a fast-paced retail environment. You will help unload trucks, stock shelves, read labels, and ensure accurate pricing while upholding Kroger's core values of respect, integrity, and safety.

Responsibilities include responding to customer questions, following policies, organizing merchandise, and supporting backroom operations with manual pallet jacks as needed.

Qualifications

• Experience in retail or customer service preferred.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer’s questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service experience

Job description

Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer’s questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Desired

• Previous comparable experience