Grocery Night Clerk

Kroger Family of Companies; West Memphis (AR); On-site; USD 17,000 - 23,000; Full time

Job summary

Kroger Family of Companies in West Memphis, AR, seeks a customer-focused associate to support the department, assist the manager in reaching sales goals, and maintain a safe, clean store environment. You will engage with customers, know products, and stock, label, and monitor inventory to ensure freshness and food safety.

A reliable team member with basic math and strong communication is valued. Join our team to promote excellent service, adhere to safety standards, and contribute to a positive

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math—counting, addition, subtraction.
• Effective communication skills with customers and team.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products and help customers feel welcome and valued.
• Learn products in the department to respond to inquiries and make recommendations.
• Offer grocery suggestions and inform customers about specials.
• Check product quality and review sell-by dates; take action as needed.
• Stock and label department merchandise and ensure fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay informed about ads and promotions.
• Follow food safety regulations and maintain proper temperatures.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and schedule maintenance as needed.
• Notify management of accidents or safety concerns.

Skills

Stress tolerance

Math basics

Communication skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)