Grocery Night Clerk

Kroger Family of Companies; Rincon (GA); On-site; USD 34,385,000 - 42,981,000; Full time

Job summary

Kroger Family of Companies in Rincon, GA is hiring a Retail Associate to deliver outstanding customer experiences in a fast-paced store environment. You will assist the department manager, ensure product freshness, safety, and quality, and help customers find items and receive helpful information.

Responsibilities include maintaining clean, safe shelves, answering questions, suggesting products, and upholding company values of respect and integrity while contributing to sales and store goals.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Make customers feel welcome and appreciated by answering questions about products throughout the store.
• Gain and maintain knowledge of products in the department; respond to questions and suggest products.
• Recommend grocery items to customers to meet their needs and inform them of specials.
• Check product quality to ensure freshness; review sell-by dates and take action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads (present, future, seasonal and special).
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep temperature logs.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents.
• Report safety risks, theft or fraud.
• Perform essential job functions with or without accommodation.

Skills

Stress management

Math basics

Communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)