Grocery Night Clerk

Kroger Family of Companies; Kettering (OH); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Co. in Ohio seeks a customer-focused team member to deliver outstanding service in the department and assist the manager in meeting sales and safety standards.

You will learn products, answer questions, keep shelves stocked, follow food safety, and maintain safe temperatures. The role requires good math, clear communication, and ability to thrive in a busy environment.

Second language valued; prior retail experience helpful; must pass safety and integrity standards.

Formación

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsabilidades

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about products.
• Gain knowledge of products in the department to respond and suggest.
• Recommend grocery items and inform customers of specials.
• Check product quality, dates, and take action as needed.
• Label, stock, and inventory department merchandise; ensure fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperature logs.
• Reinforce safety programs and report unsafe conditions or incidents.
• Inspect equipment and report items in need of repair.
• Notify management of accidents and potential safety risks.

Conocimientos

Ability to handle stressful situations

Basic math skills

Effective communication

Descripción del empleo

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among associates

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials

• Check product quality to ensure freshness; review sell by dates and take appropriate action

• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered

• Report product ordering/shipping discrepancies to the department manager

• Display a positive attitude

• Stay current with present, future, seasonal and special ads

• Adhere to all food safety regulations and guidelines

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Notify management of customer or employee accidents

• Report all safety risks/issues and illegal activity, including robbery, theft or fraud

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Ability to handle stressful situations

• Knowledge of basic math (counting, addition, and subtraction)

• Effective communication skills

Desired

• Any retail experience

• Second language (speaking, reading and/or writing)