Grocery Night Clerk

Fred Meyer; Issaquah (WA); Sur place; USD 22 000 - 28 000; Plein temps

Résumé du poste

Fred Meyer, Inc. is seeking a department associate to create an outstanding customer experience through exceptional service.

You will assist the department manager to reach sales and profit goals while maintaining a safe, clean environment that encourages customers to return. You will promote the Customer 1st strategy, uphold core values of respect, honesty, integrity, diversity, inclusion and safety, and help customers with product questions.

Qualifications

• Must be able to handle stressful situations.
• Basic math knowledge (counting, addition, subtraction).
• Effective communication skills.
• Any retail experience is desired.
• Second language (speaking, reading and/or writing) is desired.

Responsabilités

• Create outstanding customer experience through exceptional service.
• Assist the department manager in achieving sales and profit goals.
• Maintain a safe, clean environment to encourage customer return.
• Uphold the Customer 1st strategy and company core values.
• Respond to customer questions with product knowledge and make suggestions.
• Report safety risks and incidents to store management.

Connaissances

Stress management

Math basics

Communication

Customer service

Description du poste

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Ability to handle stressful situations


• Knowledge of basic math (counting, addition, and subtraction)


• Effective communication skills

Desired

• Any retail experience


• Second language (speaking, reading and/or writing)

• Promote trust and respect among associates


• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store


• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products


• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials


• Check product quality to ensure freshness; review sell by dates and take appropriate action


• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered


• Report product ordering/shipping discrepancies to the department manager


• Display a positive attitude


• Stay current with present, future, seasonal and special ads


• Adhere to all food safety regulations and guidelines


• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained


• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management


• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair


• Notify management of customer or employee accidents


• Report all safety risks/issues and illegal activity, including robbery, theft or fraud


• Must be able to perform the essential job functions of this position with or without reasonable accommodation