GROCERY MDSG/CENTER STORE FIELD SPECIALIST

Kroger Co.; Novi (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Kroger Co. seeks a Store Leadership role focused on exceeding customer expectations in ease of shopping, service, variety, freshness, cleanliness, food safety, and compliance.

You will mentor Merchandising staff, coach associates, and align with Grocery and Drug GM Merchandisers to adapt plans to local needs. You will also train leadership on schedules, product mix, inventory practices, and safety, ensuring adherence to policies while driving performance and shrink control in a fast-paced retail

Qualifications

• 2+ years of store leadership experience.
• Proficient in Microsoft Office.
• Excellent oral/written communication skills.
• Ability to take prompt action to accomplish objectives.
• Strong leadership skills.

Responsibilities

• Share merchandising plans with store leadership, associates and field specialist through frequent and timely store visits.
• Instruct and train store associates in the proper use of store’s display space and seasonal merchandising techniques.
• Instruct and train department leaders on writing good schedules and orders and understands consequences of ineffective schedules and orders.
• Instruct and train store department leaders in proper ordering, execution of the sales plan, implementation and development of product mix to support consistent sales, and tonnage growth.
• Ensure that required division methods of handling, receiving, storing, conditioning, pricing, stocking, and rotating merchandise are implemented at store level.
• Ensure implementation and execution of merchandising and operational plans as directed by applicable division department and understands impact of ordering & inventory.
• Collaborate with department leaders, store leadership and district managers in the achievement of shrink goals.
• Ensure store compliance with federal, state, and local laws, and with enterprise/division policy; ensure adherence to division standards on applicable commodities and departments.
• Maintain and support all food safety and sanitation best practices.
• Work with store associates in the promotion of safety and shared responsibility for the achievement of a zero-accident safety culture.
• Assist in the effective implementation of technologies and use of systems (e.g., CAO).
• Maintain awareness of competitive situations and monitor/report significant programs or activities to Division Field Merchandiser.
• Provide feedback to store leader/district manager on strengths and developmental opportunities of associates in Grocery and Drug GM departments.
• Provide input concerning promotability/selection of store department leaders and assistant department leaders to district managers and field merchandisers and assist in the training for/transition of the new department leaders.
• Work with appropriate HR resources and store teams to ensure the effective use of training programs and assist in the training.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Store leadership

Microsoft Office

Communication skills

Proactiveness

Leadership qualities

Education

Bachelor's Degree

Job description

Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serve as the subject matter expert in Center store departments and liaison along with Grocery and Drug/GM Merchandisers to provide feedback on the effectiveness of the merchandising or operational plans/programs as well as local needs and products. Focus on teaching and coaching the Merchandising plan and upskilling associates in stores. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Share merchandising plans with store leadership, associates and field specialist through frequent and timely store visits

• Instruct and train store associates in the proper use of store’s display space and special/seasonal merchandising techniques

• Instruct and train department leaders on writing good schedules and orders and understands consequences of ineffective schedules and orders

• Instruct and train store department leaders in proper ordering, execution of the sales plan, implementation and development of product mix to support consistent sales, and tonnage growth

• Ensure that required division methods of handling, receiving, storing, conditioning, pricing, stocking, and rotating merchandise are implemented at store level

• Ensure implementation and execution of merchandising and operational plans as directed by applicable division department and understands impact of ordering & inventory

• Collaborate with department leaders, store leadership and district managers in the achievement of shrink goals

• Ensure store compliance with federal, state, and local laws, and with enterprise/division policy; ensure adherence to division standards on applicable commodities and departments

• Maintain and support all food safety and sanitation best practices

• Work with store associates in the promotion of safety and shared responsibility for the achievement of a zero-accident safety culture

• Assist in the effective implementation of technologies and use of systems (e.g., computer assisted ordering (CAO))

• Maintain awareness of competitive situations and monitor/report significant programs or activities to Division Field Merchandiser

• Provide feedback to store leader/district manager on strengths and developmental opportunities of associates in Grocery and Drug GM departments

• Provide input concerning promotability/selection of store department leaders and assistant department leaders to district managers and field merchandisers and assist in the training for/transition of the new department leaders

• Work with appropriate HR resources and store teams to ensure the effective use of training programs and assist in the training

• Ability to work cooperatively in high paced and sometimes stressful environment

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

• 2+ years of store leadership experience

• Proficient in Microsoft Office

• Excellent oral/written communication skills

• Ability to take prompt action to accomplish objectives

• Strong leadership skills

DESIRED

• Bachelors Degree

• Any assistant store leader experience

• Any experience as department leader in Drug GM and/or Grocery