GROCERY MANAGER ON DUTY

Jimbo; Carlsbad (CA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

401k plan - Employer matching

Paid time off accruals

Employee discount

Free Box Items for employees

Performance reviews

Quarterly Bonus

Happy Hour Bonus

Birthday Bonus

Job summary

Jimbo in Carlsbad, CA seeks a Store Lead to oversee operations in the absence of the Store Manager and support department heads. You’ll ensure policy compliance, staff supervision, and a high standard of customer service in a busy grocery setting.

Responsibilities include opening/closing, staff training, and coordinating with department managers to meet store goals. Must be able to lift up to 50 lbs and work evenings/weekends. Competitive benefits provided.

Qualifications

• Proven leadership and team-building skills.
• Proven communication skills necessary to create a sense of teamwork and effectively communicate.
• Role model customer service, communication, and organization skills.
• Intermediate math skills.
• Must be computer literate with experience in Windows, Outlook Express, Word and Excel.
• Ability to understand, follow, and enforce health regulations, and obtain a Food Handler’s Certificate within 10 days of employment.
• Willing to work evenings and weekends.
• Ability to travel and/or transfer to other store locations.

Responsibilities

• Enforce store/department policies, monitor staff breaks, minimize overtime, train new staff, and contribute to evaluations.
• Open/close department operations to support store.
• Supervise daily store operations and handle crisis-control situations.
• Provide model customer service and assist customers with questions.
• Respond to customer assistance pages from Deli, Front End, and Meat Departments.
• Perform opening/closing duties at store and department levels.
• Promote a positive, safe, and clean shopping environment.
• Communicate concerns and feedback to Store Manager.

Skills

Leadership

Team building

Communication

Customer service

Math skills

Computer literacy

Evenings/weekends availability

Tools

Windows

Outlook Express

Word

Excel

Job description

Job Details

Job Location: 03 CARLSBAD - CARLSBAD, CA 92009 Position Type: Full Time Salary Range: $21.00 - $26.50 Hourly Job Category: Grocery

Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan - Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (60-day, 6-month, Annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose:

To provide Jimbo’s customers with quality products and excellent service in a clean environment, oversee store operations in the absence of the Store Manager, complete special projects as defined by the Store Manager, and support the Store Manager in achieving store goals.

Essential Duties:

• Assist Store Manager and Department Managers by enforcing all store/department policies, assist in monitoring staff breaks, minimize overtime, provide support in training new staff members, and provide input/feedback on progressive discipline and employee evaluations.
• Utilize knowledge of overall store operations and procedures for opening/closing every department to assist in the operation of the store.
• Supervise daily operations of the store; perform necessary crisis-control measures to resolve unusual situations and troubleshoot potential future situations.
• Display role model customer service within the guidelines outlined in our Customer Service Standards and ensures that all staff is doing the same and assist customers with questions that may arise.
• Promptly respond to customer assistance pages, especially from the Deli, Front End, and Meat Departments.
• Capable of performing all opening and closing duties at both the store and departmental level.
• Promote a positive atmosphere for shopping and working, and by maintaining a safe and clean working environment.
• Communicate concerns, suggestions, feedback, and ideas to the Store Manager.

Other Responsibilities:

• Properly document employee / customer incidents and complete required reports and/or property damage claims.
• Maintain the overall security of the store, and act as store security for potential criminal activity.
• Oversee equipment maintenance and problems (i.e., coolers, drains), avoiding service overtime when possible.
• Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meeting, feedback for performance evaluations, disciplinary actions, and terminations).
• Attend and assist with quarterly inventories as requested.
• Assist staff members in achieving the goals of each department and the store.
• Attend scheduled Department meetings and all-store meetings.
• Know store layout/product location to refer the customer to the appropriate aisle when asked.
• Adhere to and enforce all Store policies as outlined by the Store Manager, Staff Member Handbook and Injury and Illness Prevention Plan.

Work Environment:

• Ability to work under a variety of retail conditions, including cold temperatures for extended periods of time.
• Ability to work safely around kitchen machinery and sharp knives.

Qualifications

• Proven leadership and team-building skills with the ability to supervise employees, delegate tasks, and constructively address performance issues.
• Proven communication skills necessary to create a sense of teamwork, motivate coworkers and effectively communicate with other staff and managers in a variety of interpersonal situations.
• Role model customer service, communication, and organization skills.
• Intermediate math skills.
• Must be computer literate with experience in Windows, Outlook Express, Word and Exce
• Ability to understand, follow, and enforce Department of Health regulations, and obtain a Food Handler’s Certificate within 10 days of employment.
• Willing to work evenings and weekends.
• Ability to travel and/or transfer to other store locations.

Physical Demands:

• Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
• Ability to push/pull a loaded Grocery cart throughout any assigned shift unassisted.
• Ability to stand and walk for extended periods of time.
• Ability to climb and balance on a step stool/ladder.
• Ability to stoop, kneel and crouch.
• Ability to sustain repetitive arm and hand motion.
• Ability to reach above shoulders and horizontally to stock and retrieve inventory.