Grocery Manager- DFW Area

H-E-B; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

H-E-B in Fort Worth is looking for a Grocery Manager to optimize the Grocery Department's operations, ensuring top-notch customer service and adherence to business goals. This role involves managing workflows, maintaining vendor relationships, and compliance with food safety standards.

The ideal candidate has experience in retail management, strong analytical abilities, and leadership skills. Required certifications include SRS and Food Safety. Join H-E-B to help enhance our customer’s shopping experience!

Qualifications

• 3+ years of experience in retail management.
• Completion of required department training.
• SRS Certification and Food Safety certification required.

Responsibilities

• Manage department workflows and ensure compliance with SOPs.
• Maximize sales potential and manage product assortment.
• Ensure food safety and sanitation compliance.

Skills

MS Office proficiency

Advanced interpersonal skills

Analytical skills

Problem-solving skills

Leadership skills

Organization skills

Education

School of Retail Management (SORM)

Tools

H-E-B systems

Job description

Job Summary

As a Grocery Manager, you will ensure efficient operations of the Grocery Department to meet business goals and customer needs.

Key Responsibilities & Essential Functions

• Management: Spend majority of time using independent judgment to make employment‑related and business decisions, including product‑ and department‑related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving partner‑related matters. Manage department workflow and schedules to attain 100% completion of standard operating procedures (SOPs). Use department best practices and H‑E‑B SOPs to achieve department budget and metrics. Assist customers in finding products and handling special requests. Maintain contact with partners at all levels in the organization involved in processes that touch the department (e.g., Warehouse, Distribution, SRS Team). Ensure in‑stock conditions, warehouse, and inventory control. Execute daily process responsibilities to ensure optimum utilization of the perpetual inventory system (SRS). Complete and distribute required reports and paperwork so that accounting statements accurately reflect department performance. Use Grocery SOPs and department procedures to minimize shrink. Maintain positive vendor relationships. Train SORM/SORL trainees.
• Sales / Analytics: Manage new‑item implementation effectively to maximize sales and gross profit opportunities. Handle a large product assortment and increased sales volume. Apply and model an increased level of knowledge of specialty products. Plan, analyze, build, and maintain required displays based on PDP and order via Displays on Line (DOL). Research and analyze potential or existing process breakdowns; work with necessary partners to identify and solve problems.
• Food Safety / Sanitation: Ensure compliance with government and H‑E‑B regulations and standards for product freshness, safety, refrigeration, and sanitation.

Qualifications & Key Requirements

Work Experience: Of experience in retail management.

Training: Completion of required department training – forklift / power jack training.

• Proficiency in MS Office (Word, Excel) and H‑E‑B systems.
• Advanced interpersonal and verbal/written communication skills.
• Strong analytical skills.
• Strong problem‑solving skills.
• Leadership skills to build, motivate, and maintain staff.
• Organization and planning skills; attention to detail.
• Ability to handle stressful situations.
• Ability to delegate.

Education

School of Retail Management (SORM).

Licenses / Certifications

• SRS Certification.
• Food Safety certification.

Physical Demands & Working Conditions

• Function in a fast‑paced retail environment.
• Lift and carry up to 75 lbs on a regular basis within 500 feet distance.
• Stand, walk, bend, reach, kneel, squat, and reach overhead and side‑to‑side throughout shift.
• Perform movements that require hand/finger dexterity.
• Safely maneuver around moving mechanical parts and high, precarious places.
• Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis.
• Work a flexible schedule, including opening, closing, and weekend shifts.
• Be exposed to moderate noise levels (rarely to extreme noise).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.