GROCERY MANAGER (46955)

Jimbo's; Carlsbad (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

401k plan – Employer matching

Paid time off accruals

20% Employee discount

Free Box Items for employees

Performance reviews

Quarterly Bonus*

Happy Hour Bonus*

Birthday Bonus*

Job summary

Jimbo's in Carlsbad, CA is seeking an experienced Grocery Department Manager to drive sales and optimize merchandising while leading a team to deliver outstanding customer service.

You will manage scheduling, training, performance reviews, and budget adherence, with a strong focus on inventory control, quality standards, and safe, friendly store operations in a fast-paced environment. The role requires early mornings, weekends, and travel to other store locations as needed.

Qualifications

• Demonstrated ability to manage Grocery Department operations including margins, inventory, and staffing.
• Strong math, computer literacy, and proficiency with Windows, Outlook Express, Word and Excel.

Responsibilities

• Achieve sales, margins and inventory targets set by leadership.
• Hire, train, evaluate, and discipline staff; manage staffing and scheduling within budget.
• Direct staff through training, communication, and development to meet store goals.
• Create and manage the Grocery Department schedule to optimize workflow and minimize overtime.
• Ensure exceptional customer service and adherence to Customer Service Standards.

Skills

Grocery dept management

Staff training & development

Customer service leadership

Merchandising & promotions

Tools

Windows

Excel

Outlook/Word

Job description

Job Details

Job Location: 03 CARLSBAD - CARLSBAD, CA 92009, Salary Range: $25.00 - $32.00 Hourly, Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages – FT employees
• 401k plan – Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (6-month, annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose

To successfully manage the Grocery Department to achieve the financial targets outlined by the Store Manager, and to grow the department’s sales through outstanding customer service and excellence in merchandising, and by managing, supporting, and developing the Grocery staff members through clear direction and strong leadership.

Essential Duties

• Achieve financial goals set forth by the Store Manager and President: sales, margins, and inventory.
• Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counseling’s, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner.
• Effectively manage the staff of the Grocery Department through quality training, regular open communication, and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development.
• Write Grocery schedule to effectively handle the department’s workflow, provide outstanding customer service and remain within labor budget. Monitor staff breaks and minimize overtime.
• Ensure the delivery of consistent, outstanding customer service in the Grocery Department that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner.
• Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to overall appearance of the store.
• Execute sales/promotions in a timely manner and work with the Marketing Department to sample product.
• Work with the Scanning Coordinator to execute all Grocery Department price changes and maintain signage.
• Manage purchasing function with respect to proper mix, order cycles, and order books.
• Ensure all products meet quality standards through proper rotation and by only selling fresh product.
• Maintain an abundant stock appearance while minimizing inventory; provide organic items whenever possible and seek new sources for organics.
• Manage shrink and monitor credits through effective organization and follow through.
• Maximize time spent on sales floor (spend a minimum of 75% of scheduled hours on the sales floor).
• Promote and maintain a positive, clean, and safe atmosphere for shopping and working.

Other Responsibilities

• Manage quarterly inventories for the Grocery Department.
• Assist other team members in achieving the goals of the Grocery Department and the store.
• Hold regular Department meetings (minimum of 1/ Qtr) and attend all scheduled all-store meetings.
• Know store layout/product location to walk the customer to the appropriate aisle when asked.
• Adhere to and enforce all Grocery Department and Store policies as outlined by the Store Manager, Staff Member Handbook and Injury and Illness Prevention Plan.
• Assist in maintaining security of the store, including enter/exit policy, and checking of employee bags and backpacks if necessary.

Work Environment

• Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
• Ability to work safely with box cutters and grocery equipment.

Qualifications

• Demonstrated ability in managing Grocery Department operations (margins, ordering, inventory control, merchandising, personnel management).
• Must have intermediate math skills, and be computer literate with experience in Windows, Outlook Express, Word and Excel.
• Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service.
• Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.
• Willing to work early mornings, evenings, graveyard and weekends as needed.
• Ability to travel and/or transfer to other store locations.

Physical Demands

• Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
• Ability to push/pull a loaded Grocery cart throughout any assigned shift unassisted.
• Ability to stand and walk for extended periods of time.
• Ability to climb and balance on a step stool/ladder.
• Ability to stoop, kneel and crouch.
• Ability to sustain repetitive arm and hand motion.
• Ability to reach above shoulders and horizontally to stock and retrieve inventory.