Grocery Manager

Sprouts Farmers Market, Inc.; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Opportunities for career growth

15% discount for you and one family

Flexible schedules

Employee Assistance Program (EAP)

401(K) retirement savings plan with a

Company paid life insurance

Performance recognition events

Job summary

Sprouts Farmers Market is seeking a Grocery Manager to oversee the sales and operations of multiple departments, including Grocery, Dairy, Frozen Food, and Beer/Wine. You will ensure proper product handling, freshness, and date controls while controlling costs and labor.

You will recruit, hire, promote, coach team members, lead store meetings, address performance issues, adjust scheduling, and ensure safety and compliance.

Qualifications

• Be at least 18 years old and have 1 year of managerial or supervisory experience in a multi-department retail/food service operation.
• Strong written and verbal communication skills and the ability to take and give direction in a team.
• Outgoing, friendly demeanor with a positive attitude and customer interaction mindset.
• Proven leadership ability to train, motivate and retain staff while tracking reports and financial goals.
• Detail-oriented with analytical and problem-solving skills.
• Maintain Food Safety certification and adhere to all regulations for product freshness, safety and sanitation.
• Ability to prioritize multiple tasks and manage scheduling and staffing needs.
• Capable of lifting and moving boxes/ milk trays as part of the job requirements.
• Willingness to work flexible schedules including nights, weekends and holidays.

Responsibilities

• Oversee sales and operations of Grocery, Dairy, Frozen Food, and Beer/Wine departments.
• Ensure proper product handling, rotation, freshness and date controls.
• Monitor labor costs and shrink to improve profitability and efficiency.
• Assist with store readiness for physical inventories and coordinate deliveries with suppliers.
• Recruit, hire, promote and transfer staff in collaboration with the Store Manager.
• Coach team members through regular feedback and performance reviews.
• Lead safety, sanitation and back-room inventory; communicate standards and policies.
• Deliver excellent customer service and a high-quality shopping experience.

Skills

Communication skills

Leadership

Team management

Customer service

Organization

Problem solving

Food Safety certification

Job description

Overview

Available Work Shifts OR Days and Times Team Members Must be Available to Work

Monday: 10:30 AM -7:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 10:30 AM -7:00 PM

Thursday: OFF

Friday: 10:30 AM -7:00 PM

Saturday: 9:00 AM -5:30 PM

Sunday: OFF

Length of Time Sprouts anticipates requiring coverage of these hours

Indefinitely

Application Process for Team Members who are currently in this position and seeking additional hours

Team Members who are: (a) currently working in the role for which hours are available; and (b) interested in the posted available hours must sign the sign-up sheet to express their interest.

Application Process for Team Members who are NOT currently in this position

Team Members who are interested in hours available for a role different than their current position, shall follow the existing internal application process by completing an Internal Application. The Internal Application can be accessed electronically via the Electronic Internal Job Board. Team Members may also request a paper internal application from the Administrative Coordinator.

Overview of Responsibilities

At Sprouts Farmers Market, the Grocery Manager is responsible for the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and the Beer/Wine.

• Ensure that products are handled properly, rotated to ensure freshness, and that date controls are performed
• Control costs by constantly monitoring and improving operations to increase profitability - manage labor costs and reduce loss due to shrink, damage, and pilferage
• Assist in the preparation of store for physical inventory counts
• Assist or oversee the unloading of trucks from our distribution centers, and verify all deliveries against invoices, notes shortages, and overages and report them to the appropriate supplier
• Manage ordering, compliance, sanitation, back-room inventory, and department safety
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.

Qualifications

To be a Grocery Manager at Sprouts Farmers Market qualified candidates must:

• Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
• Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
• Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goal s
• Have a strong focus on detail, analytical and problem solving skills
• Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.

Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.