Grocery Manager

The Fresh Market; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K match

Financial wellness program

Paid time off

Insurance plans

Employee discounts

Job summary

The Fresh Market Inc in Knoxville, TN is seeking a Grocery Manager to lead store operations, drive inventory control, pricing integrity, and excellent guest service. You will supervise and coach team members, ensure efficient restocking, and uphold The Fresh Market standards.

You will also oversee daily scheduling, perform MOD duties, and ensure safety and quality in all operational aspects. A passion for excellence and strong communication are essential.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain post hire.
• Must be 21 years of age or older.

Responsibilities

• Greet guests and proactively assist them in a friendly manner with accurate and timely service.
• Making recommendations and accommodating requests.
• Managing order guides/ordering deadlines/reducing shrink/damage.
• Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
• Direct teams to handle, rest, and merchandising of goods that follow TFM standards.
• Engage, motivate, coach, and train team members on-the-job as well as through The Fresh Market's internal training platform to provide excellent guest service in a safe and secure manner.
• At times you may be responsible for total store operations or Manager on Duty (MOD).

Skills

Team leadership

Guest service

Communication

Scheduling

Flexibility

POS systems

Microsoft Office

Food safety

Education

Assoc degree in business/retail

Job description

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program

• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About the Position:

As the Grocery Manager, you are taking the lead in directing team members, managing department inventory, pricing integrity and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results.

What You'll Do:

• Greet guests and proactively assist them in a friendly manner with accurate and timely service
• Making recommendations and accommodating requests
• Managing order guides/ordering deadlines/reducing shrink/damage

• Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
• Direct teams to handle, rest, and merchandising of goods that follow TFM standards
• Engage, motivate, coach, and train team members \"on-the-job\" as well as through The Fresh Market's internal training platform to provide excellent guest service in a safe and secure manner
• At times you will be responsible for total store operations or Manager on Duty (MOD)

Availability:

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications:

QUALIFICATIONS

At a minimum, what you'll need:

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain post hire.
• Must be 21 years of age or older.

Preferred qualifications:

• Associate's degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

We are proud to be an Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required