Grocery Manager

Ace Hardware; Calcutta (OH); On-site; USD 34,000 - 44,000; Full time

Job summary

Giant Eagle is seeking a store leadership professional to guide perishable and non-perishable operations under the Store Director. You will lead team members, implement merchandising plans, and ensure safety standards are met while driving profits and customer satisfaction.

The role emphasizes developing staff, maintaining accurate records, and collaborating across departments to achieve financial objectives. Travel for training may be required, and a full-time hourly schedule is offered.

Qualifications

• High school diploma or equivalent.
• At least 3 years of supermarket experience with 1+ year in management.
• Travel to other Giant Eagle stores may be required for training.
• Complete and open availability; no schedule limitations.

Responsibilities

• Support the Store Director in delegating duties and leading team members.
• Schedule employees and assign tasks to maximize store profits.
• Maintain inventories, records, and gross monthly profit targets.
• Develop merchandising plans to meet financial objectives.
• Control costs and improve operations to increase profitability.
• Oversee training to reduce turnover and control labor costs.
• Ensure safety, health, and OSHA requirements are met.
• Coordinate with departments to support marketing and goals.
• Monitor customer satisfaction and implement process improvements.
• Maintain accurate records and proper documentation.

Skills

Adaptability

Customer focus

Team leadership

Communication

Problem solving

Attendance

Education

High school diploma or equivalent

Job description

Position summary:

Under the direction of the Store Director you will be trained to provide leadership in the perishable and non-perishable areas by directing and managing Team Members, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. It is essential to meet, understand, and promote Giant Eagle safety processes and requirements according to the Health Department, HAACCP, OSHA, along with Giant Eagle’s polices and procedures. With these safe work practices and properly maintained equipment, we will protect ourselves and our team members, our customers and our banner. Be a leader by representing the organization in a professional manner through appearance, language, and behavior. Promote and develop individuals with mutual respect, inclusion, diversity, and dignity. Eventually will lead to training and development of team members so the preparation, production, and displaying of product shows “passion for food”. Coaching team members on a regular basis with timely feedback, identify opportunities for development, and coach for success. Recognize and reward Team Members for going the extra mile and delivering great service. Empower and encourage Team Members to take appropriate steps to solve customer concerns to the customer’s satisfaction.

Job Responsibilities (not limited to the following)

• Under the direction of the Store Director, this job will require full support in delegated duties in the following areas:
• Schedule employees and delegate work assignments effectively utilizing employees and supplies to maximize the store’s profits.
• Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit and meet other expectations of the Store Director relative to record keeping.
• Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the store.
• Control store costs by monitoring and improving operations to increase profitability.
• Direct, oversee, and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency, and control labor costs.
• Maintain a safe and clean environment to ensure health and OSHA requirements are met.
• Develop and maintain communication processes with other departments in order to develop marketing plans, which help to meet the financial objectives of the store.
• Assist the Store Director in analyzing the Customer Satisfaction Index to identify areas needing improvement and help to develop processes and/or procedures to address those issues.
• Maintain accurate department records and ensure documentation of activities is available (i.e. temperature checks in perishable departments).
• Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
• Promote the continuous development of employees and identify candidates for development.
• Provide leadership that promotes and exemplifies a Passion for Food, Service, and Cleanliness.
• Understand and adhere to our Team Member Handbook and follow our philosophy of a positive and uplifting environment while also delivering guidance and leadership to the team members on a continuous basis.

Equipment Used:

• Computer Plastic Baler Safety Cutter
• Cardboard Baler Power jacks Trash Compactor
• Compactor Price Gun Walkie-Talkie
• Manual Jacks Receiving Gun POS/Register

Travel Required? Yes, travel to other Giant Eagle stores may be required for training and development, meetings, and vacation coverage.

Physical Requirements:

• Bending Pulling Standing
• Carrying Pushing Telephone usage
• Climbing Reading Twisting
• Grasping Reaching Communication (verbal)
• Hearing (auditory) Repetitive motion Walking
• Lifting Scheduling Writing
• Operating equipment Sight or peripheral vision

Work Environment

Store Environment as well as cooler/freezer and some outside duties

Required Training and Education

High school diploma or equivalent

Desired Experience

3 years previous supermarket experience with 1 or more years in department or store management.

Competencies

Required:

• Adaptability Business and financial acumen
• Customer focused Builds high performance teams
• Gets things done Communicate with courage and impact
• Interpersonal skills Manages team execution
• Problem solving Strategic thinking and planning
• Respect for self and others MUST HAVE EXCELLENT ATTENDANCE RECORD

Desired:

• Analytical Negotiation
• Composure Numeric computation/reporting
• Conflict resolution Open to feedback
• Continuous learner Presentation and verbal communication skills
• Creative Sales/salesmanship
• Innovation management Talent assessment/interviewing
• Mentoring Written communication

***must have complete and open availability/no schedule limitations**

This is a full time hourly position and includes coverage on our benefit plan after 90 days.

The objective of Columbiana Foods, Inc. d/b/a Giant Eagle is to remain committed to our customers by consistently offering service, value, quality, cleanliness, and community involvement which will provide growth to our company and our Team Members. Our purpose is to show appreciation to each and every customer every time they shop our store, to treat all Team Members with dignity and respect while providing opportunities for personal growth and professional advancement and to provide a clean, safe working and shopping environment.