Grocery Lead

Meijer, Inc.; Michigan; Vor Ort; USD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. in Canton, MI is seeking a Grocery Lead to direct operations and guide a team in delivering exceptional customer experiences across the store. You will mentor staff, manage daily tasks, and help achieve sales and service goals while upholding safety and quality standards.

The role emphasizes leadership, scheduling, and collaboration with leadership to optimize staffing, inventory, and customer satisfaction, while fostering an inclusive team culture and Meijer values.

Qualifikationen

• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Passion for customer service with total engagement.
• Creative thinking.
• Ability to influence others.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.

Aufgaben

• Engage peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicate with team members and assigning daily work tasks.
• Mentor and coach other team members to ensure customer service and sales goals are exceeded.
• Support training new team members/cross-training high potential talent.
• Work with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensure freshness of products by monitoring rotation and dating policies.
• Guide the team in compliance with food safety standards and safe operations.
• Lead team members to manage ordering, receiving, stocking, pricing, and product display.
• Operate a register and cash handling when needed.
• Operate powered equipment, where applicable.
• Participate in period end inventories to help achieve goals.
• May lead in other departments when needed.

Kenntnisse

Customer service leadership

Verbal communication

Written communication

Influence others

Team leadership

Problem solving

Jobbeschreibung

## Grocery LeadApply: Canton, MI: Full time: Posted Today: R000708054As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards*** Weekly pay* Scheduling flexibility* Paid parental leave* Paid education assistance* Team member discount* Development programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.**What you’ll be doing:*** Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.* Communicating with team members and assigning daily work tasks.* Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.* Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.* Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.* Ensuring freshness of products by closely monitoring execution of rotation and dating policies.* Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.* Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.* Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.* Operating a register and cash handling when needed.* Operating powered equipment, where applicable.* Participating in period end inventories, where applicable, to help achieve goals.* May be required to act in Lead capacity in other departments throughout the store* This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.**What You Bring with You (Qualifications):*** Passion for customer service with total engagement that conveys approachability to customers and fellow team members.* Initiates interactions with customers and peers.* Excellent verbal and written communication* Retail or other customer service experience preferred* Creative thinking skills* Ability to influence others* Ability to quickly build rapport and gain customer confidence to create repeat business* Ability to lift, carry, push, pull, bend and twist while handling product* Experience executing plans* Positive influence to create a strong team environment.* A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.