Grocery Key Holder

Intercity Packers Ltd.; Grand Rapids (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits from day one

Company 401(k) with match

No waiting period

Profit sharing after 90 days

Holidays off

Job summary

Gordon Food Service in Grand Rapids is seeking a Grocery Team Leader (Key Holder) to drive store operations, help manage inventory, and deliver outstanding customer service. This role offers a path to leadership and requires attention to detail and reliability.

You will open/close the store, assist with unloading deliveries, rotate stock, handle POS transactions, and train teammates. A 1–2 year retail background, a high school diploma, and flexibility to work days, evenings, weekends, and

Qualifications

• 1–2 years of retail experience with progressively increasing responsibility.
• Valid driver’s license strongly preferred.
• Physical ability to regularly lift up to 50 lbs.
• Flexible, full-time schedule including days, evenings, weekends and holidays.
• High School Diploma / Equivalent.
• Successfully pass pre-employment checks (drug screen and background).
• Basic computer skills required.
• May need to work at other stores in local area.

Responsibilities

• Open and close the Store; valid driver’s license strongly preferred.
• Assist in completing daily Store operations and tasks.
• Unload merchandise from deliveries, organize, and transfer to store stockroom.
• Maintain merchandise through rotation, proper handling, and quality control.
• Provide exceptional customer service and build relationships to drive sales.
• Cash handling, deposits, and managing registers.
• Assist in building and training the team.
• Develop leadership while supervising sales associates.

Skills

Customer service

Inventory management

POS operation

Store maintenance

Education

High School Diploma / Equivalent

Tools

POS system

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There’s a seat at our table for you...

Store Hours

Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM

Work/Life balance

We offer a great retail schedule!

Benefits

• Healthcare Benefits available on the first day!
• Immediate Retirement Savings - 401(k) retirement plan with company match!
• No waiting period required!
• Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter

Advancement

We have leaders that began as Sales Associates!

Position Overview

As a Grocery Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership! This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it!

Responsibilities

• Opening and closing the Store valid drivers license strongly preferred
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team!
• Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

Requirements

• Have 1-2 years of retail experience with progressively increasing responsibility
• Valid drivers license strongly preferred
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment
• Have a minimum of 18 years old (required)
• High School Diploma / Equivalent
• Successfully pass our pre-employment checks, including a drug screen and criminal background check
• Basic computer skills will be required
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area

Company Culture

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

You take care of our customers, so we take care of you!

Equal Employment Opportunity

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.