Grocery Front-End Customer Service Associate

Ridley’s Family Markets; North Carolina; On-site; USD 16,531 - 20,664; Full time

Job summary

Ridley’s Family Markets is seeking a Courtesy Clerk in North Carolina who will greet guests, bag purchases, and assist with store operations. You will maintain clean, orderly front-end areas and help teammates with daily tasks to ensure smooth service.

Applicants should be at least 16 years old (21 to sell tobacco/alcohol) with strong communication and a friendly, customer-focused attitude. No prior experience required; training provided.

Qualifications

• Licenses: None required.
• Communication: Write, speak, hear and understand spoken word to respond promptly to pages, requests, team members and guests.
• Reading: Read and interpret safety rules, operating and maintenance manuals.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote morale within department and store with honest, open communication.
• Maintain good working relationships with other department managers to improve sales.
• Comply with company policies, programs and directives in the Code of Conduct.
• Provide professional examples for other team members to follow.
• Bag guests' purchases promptly and carry to their automobiles in a friendly, efficient manner.
• Fill all bag slots and supply necessary items for front-end operations.
• Assist with price checks and go-backs.
• Assist with housekeeping and sweep sheet duties as assigned.
• Keep the parking lot clear of carts and return them to proper locations; follow safety policies.

Skills

Customer service

Communication

Attention to detail

Job description

Ridley’s Family Markets is seeking a Courtesy Clerk in North Carolina who will greet guests, bag purchases, and assist with store operations. You will maintain clean, orderly front-end areas and help teammates with daily tasks to ensure smooth service.

Applicants should be at least 16 years old (21 to sell tobacco/alcohol) with strong communication and a friendly, customer-focused attitude. No prior experience required; training provided.