Grocery Front-End Cashier & Customer Experience Pro

Wishalicious; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Wishalicious is seeking a Customer Service Clerk to provide exceptional service in a fast-paced retail grocery setting. You will manage transactions, assist customers, and uphold Cosentino’s standards to ensure a positive shopping experience.

Responsibilities include operating the POS, handling payments, and supporting other store tasks while maintaining an organized workspace and complying with safety regulations.

Qualifications

• General knowledge of cash handling procedures.
• Working knowledge of cash register operation.
• General knowledge of customer service principles.
• General mathematics skills.
• Ability to communicate effectively, both verbal and written.
• Ability to multitask in a fast-paced environment.
• High School diploma or equivalent is preferred.

Responsibilities

• Process customer transactions accurately using the cash register and POS system.
• Handle payments via cash, check, gift cards, credit/debit cards, coupons, and government programs where applicable.
• Efficiently manage returns, exchanges, and price adjustments.
• Assist with cashier duties as needed to maintain a friendly customer experience.
• Greet customers, answer questions, and resolve issues per Cosentino’s standards.
• Maintain compliance with weights, measures, alcohol and tobacco regulations.
• Support store operations by completing tasks identified by management.

Skills

Cash handling

Cash register operation

Customer service principles

Multitasking

Effective communication

Education

High School diploma or equivalent

Tools

POS system

Job description

Wishalicious is seeking a Customer Service Clerk to provide exceptional service in a fast-paced retail grocery setting. You will manage transactions, assist customers, and uphold Cosentino’s standards to ensure a positive shopping experience.

Responsibilities include operating the POS, handling payments, and supporting other store tasks while maintaining an organized workspace and complying with safety regulations.